London North West Healthcare NHS Trust
Health Care Assistant
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Role Responsibilities
- Provide reassurance and support to patients and carers/family.
- Provide information to enable the effectiveness of care to be evaluated and records maintained.
- Report any concern regarding patient care.
- Be able to locate all policies relating to good working practice within the clinical area and able to adhere to them.
- Ensure appropriate information is available on the ward for patients and visitors in relation to health promotion.
- The post holder must maintain the confidentiality of information about patients, staff, and health service businesses in accordance with Trust Confidentiality Policy and the Data Protection Act.
- Liaise with other staff, and volunteers to ensure the effective running of the service.
- To assist qualified staff in facilitating Patient flow/wards and patients in a timely and safe discharge process.
- To participate fully in the delivery of planned nursing care to patients under the direction of a registered nurse.
- To report patient condition to qualified staff.
- To seek clarification from trained staff whenever the post holder is uncertain about their responsibilities or duties at any time.
- To provide a friendly, effective reception service to patients.
- Support and assist discharge lounge staff nurse in the day-to-day management and contribute to the care environment.
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About Us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow, and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
Major Acute Services
- Northwick Park Hospital: Home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
- St Mark’s Hospital: An internationally renowned specialist centre for bowel disease.
- Ealing Hospital: A busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
- Central Middlesex Hospital: Our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
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We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
“We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”
Contact
For further details / informal visits contact:
- Name: Frazer Rodrigues
- Job Title: Discharge Lounge Flow Lead
- Email Address: frazerrodrigues@nhs.net
- Telephone Number: 07929 797223
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