Band 3 Healthcare Support Worker

The Band 3 Healthcare Support Worker will work as part of the Dermatology team, supporting nurses and clinicians in the delivery of high-quality patient care.

Duties

• Assisting with clinics and procedures
• Supporting patient flow
• Maintaining clinical areas and equipment
• Providing compassionate care to patients attending the service

The post holder will contribute to a safe, efficient, and patient-focused environment while working under the supervision of registered healthcare professionals.

Main Duties of the Job – Band 3 Healthcare Support Worker

• Support patients and provide high-quality care within outpatient clinics.
• Assist nurses and clinicians with clinical procedures and examinations.
• Record baseline observations, blood glucose monitoring, urinalysis, and BMI measurements.
• Act as a chaperone and advocate for patients during consultations and procedures.
• Maintain stock levels and ensure clinical areas are clean, tidy, and well-equipped.
• Clean, maintain, and safely store clinical equipment, reporting any faults as required.
• Support infection prevention and control by preparing and cleaning patient areas.
• Communicate effectively with patients, visitors, and members of the multidisciplinary team.
• Use Trust IT systems to support patient administration, admissions, discharges, and clinical documentation.
• Participate in mandatory training, appraisal, and ongoing professional development.
• Support and assist new members of staff within the department.
• Escalate concerns and seek assistance promptly to ensure patient safety and high standards of care.