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NHS Ayrshire & Arran

Health Care Support Worker - CAMHS Inpatient Services B3

London
Posted about 13 hours ago
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NHS Greater Glasgow and Clyde (NHSGGC)

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen for an enthusiastic and motivated Healthcare Support Worker to join the team within Ward 4, the National Child Inpatient Psychiatry Unit, based at the Royal Hospital for Children, Glasgow.

Ward 4 is a six-bedded national specialist service providing assessment, care and therapeutic interventions for children under 12 who are experiencing a range of complex mental health difficulties. You will work closely with children, families, carers and community teams to support recovery and positive outcomes. Ideally, you will have experience working with children, young people and families, particularly those with complex emotional, behavioural or mental health needs.

Experience within an inpatient or residential setting would be advantageous. As a valued member of the multidisciplinary team, you will support children throughout their treatment journey, working under the direction of registered nursing staff and the wider multidisciplinary team.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern

This is a permanent post working part-time hours (29).

The post is based within Ward 4, National Child Inpatient Psychiatry Unit, Royal Hospital for Children, Glasgow.

The service operates 24/7, and you may be required to work across both the Child Psychiatry Inpatient Unit and the Adolescent Psychiatry Inpatient Unit to meet service needs. There may also be occasions where you will support children and families within community or home settings as part of planned interventions.

Please note the salary is Pro Rata for part-time hours.

Key Responsibilities

  • Contribute to the delivery of person-centred, strengths-based and recovery-focused care under the direction of registered nursing staff and the wider multidisciplinary team.
  • Support therapeutic activities, promote engagement with care plans, assist with activities of daily living and help to create a safe, nurturing and therapeutic environment.
  • Work collaboratively with children, families, carers and partner agencies, using effective communication skills and a compassionate, trauma-informed approach.
  • Work with a degree of autonomy within agreed protocols and contribute to the ongoing assessment, implementation and evaluation of care.
  • Provide support within community or home settings as part of planned interventions and work flexibly across the Child and Adolescent Psychiatry Inpatient Units to meet service requirements.

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Knowledge, Training, Qualifications and/or Experience Required to Do the Job

  • Experience of working with children, young people and families is desirable.
  • Experience supporting individuals with complex emotional, behavioural or mental health needs is desirable.
  • Experience within an inpatient or residential setting is advantageous.
  • Understanding of person-centred, strengths-based and recovery-focused approaches to care.
  • Understanding of trauma-informed approaches.
  • Effective communication and interpersonal skills.
  • Ability to work collaboratively with children, families, carers and partner agencies.
  • Ability to work effectively as part of a multidisciplinary team.
  • Ability to work with a degree of autonomy within agreed protocols.
  • Ability to contribute to the assessment, implementation and evaluation of care.
  • Compassionate and supportive approach when working with children and families.
  • Ability to support therapeutic activities and activities of daily living.
  • Commitment to maintaining a safe, nurturing and therapeutic environment.
  • Willingness to work flexibly across inpatient and, where required, community or home settings.

This post requires PVG Scheme Membership/Disclosure Scotland clearance.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

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Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Diane Sutherland

Senior Charge Nurse

Telephone: 0141 452 4535

Email: Diane.sutherland@nhs.scot

Details on How to Contact the Recruitment Service and the Recruitment Process: Information for Candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow.

For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

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Skills

Person-Centred Care
Trauma-Informed Approach
Mental Health Support
Multidisciplinary Teamwork
Communication Skills
Patient Assessment
Recovery-Focused Care
Interpersonal Skills
Crisis Intervention
Patient Advocacy

Location

London, England, United Kingdom

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