Betsi Cadwaladr University Health Board
Health Care Support Worker - CMHT (Mold)
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Job Overview
We have a Health Care Support Worker vacancy in our Mental Health Team, based in the Flintshire Community Mental Health Team. If you enjoy helping people and want to make a positive difference to their lives, this job could be perfect for you.
Main duties of the job
Health Care Support Workers are at the absolute heart of what we do, delivering frontline care and support. Your work will involve working with service users in the community mental health team, providing encouragement to take part in activities in their local community and supporting them to maintain good mental and physical wellbeing.
We are looking for well-motivated, conscientious and friendly people who are willing to learn and to play a key role in improving the lives of the patients we work with. You will have contact with patients, relatives, other members of the public and professionals from partner organisations.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
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Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Skills And Attributes
Essential criteria
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively
- Ability to work with minimum supervision to a high standard
- Ability to keep calm in stressful situations
- Ability to demonstrate a caring and compassionate approach
- Organisational skills, with the ability to plan and prioritise own and others workload efficiently
- Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such as TEAMS
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks
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Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Experience
Essential criteria
- Experience of working within a relevant health or social care environment, providing direct patient care.
Desirable criteria
- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS
Qualifications And Knowledge
Essential criteria
- Level 3 qualification in a health care related subject OR equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and work based training / short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults / children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
Ability to work with minimum supervision to a high standard
Essential Criteria
- Enhanced DBS clearance including an Adults and Children's Barred List Check
- Ability to work a range of shift patterns
- Ability to travel within geographical area to meet the needs of the service
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