Aneurin Bevan University Health Board
Health Care Support Worker - INTERNAL
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Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
Healthcare Support Worker
Band 3 - 30 hours
We are looking for enthusiastic and motivated nurses who are able to work as part of a team and are also able to manage the running of outpatient clinics with supervision.
The above post has become vacant in the Main Outpatients Department at Ysbyty Ystrad Fawr.
The post is part time.
The unit is a very busy outpatient facility that offers services to both scheduled and unscheduled care.
The successful candidates will possess excellent communication and interpersonal skills and be able to evidence their experience against the band 3 OPD job description. The willingness and ability to work in a constantly changing environment is also an essential requirement.
To be eligible for this role please see the person specification for more details. You should provide evidence of equivalent experience and evidence work-based competency demonstrating theoretical knowledge and the ability to undertake clinical care duties relevant for the role which is gained through experience and work-based training/short courses.
Main duties of the job
We have the rare opportunity to advertise this opportunity in Outpatients Ysbyty Ystrad Fawr (YYF).
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The successful candidate will have the opportunity to work as part of a multidisciplinary team to provide a quality pre-assessment service for our patients.
This will involve providing clinical support to clinicians and Nurses throughout the department.
There is expectation that the successful candidate will hold a NVQ qualification. Some of their role requirements will involve assisting with the preparation and restocking of examination/clinic rooms, undertake clinical duties such as baseline observations, performing ECG’s, undertaking spirometry testing and will also be able to demonstrate excellent phlebotomy skills.
Working for our organisation
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
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We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Qualifications
Essential criteria
- NVQ 3/QCF Level 3 or equivalent experience
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively
Desirable criteria
- Experience of working in an Outpatient setting
- Ability to work flexibly and support a range of shift patterns
Experience
Essential criteria
- Previous experience in a healthcare setting. Experience of working with people
Desirable criteria
- Outpatient department experience
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