Great Western Hospitals NHS Foundation Trust
Health Care Support Worker (Outpatients) Progression post, band 2 - 3

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Job Summary
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.
This role is offered on a part-time basis of 30 hours per week. Candidates interested in working part-time are encouraged to apply and will receive a salary on a pro-rata basis.
Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the outpatient department as part of a team supporting patients, clinicians, and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives, and colleagues with respect, dignity, and courtesy in accordance with Trust values and policies.
Main Duties of the Job
No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2 skills matrix.
About Us
Please read the attached job description for full details.
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust, and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and a budget of 1.6 billion, the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience, and outcomes, improving the experience of our colleagues, and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities, and our partners.
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Job Description
Job Responsibilities
Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine, and familiar, following the patient care plan and consent gained from the patient which must include:
- Caring and communication with kindness and compassion
- Personal Care including catheter care (if required)
- Nutrition and Hydration support
- Pressure Area Care
- Collect specimens (routine bodily fluids only)
- Moving and handling
- Documentation including food & fluid charts and outcome sheets. Environmental maintenance
- Performing care in line with risk assessments and care plans
- Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets
- Assist with the preparation of medical notes to facilitate the running of clinics.
- Escort to other departments (except theatre)
- Instigate Emergency procedure
- Completion of accident/incident forms
- Promote person-centered values and provide support for patients' wellbeing and fulfillment


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Please See Job Description For Further Details.
Person Specification
Qualifications
Essential
- GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
- QCF or NVQ Level 2 in a health-related subject
Desirable
- Care Certificate
Experience
Essential
- Some experience in a care/health role
- Driver with access to a vehicle
Additional Information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
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