Royal United Hospitals Bath NHS Foundation Trust
Health Care Support Worker - Pain Speciality

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Job Overview
Hello, my name is Erica Apps, and I am the Lead Nurse for the Pain Speciality at the Royal United Hospitals Bath NHS Foundation Trust.
We have an exciting opportunity to recruit a Band 3 Health Care Support Worker in our Specialist Pain Services. The Pain Service is a specialist team working with people with complex chronic pain.
This role is unique and will be an interesting career development for people at any point in their working lives. The role involves working evenings, nights, and weekends to support the patients during their specialist pain rehabilitation.
You will be based in Bernard Ireland House (E2) at the RUH within this department we have accommodation for the patients accessing the specialist pain rehabilitation programmes.
We are a professional and supportive team. We understand the pressures that we all face, and we work together to provide outstanding care to all our patients.
If you are interested in this role and would like further information, I would be very happy to welcome you for an informal visit. You can meet the team and talk through the role in more detail and I will answer any questions you may have.
To arrange this please contact me either by telephone: 01225 821996 or by email: ericaapps@nhs.net if this is something that you would like to do.
Main duties of the job
Your responsibilities will include supporting our patients with personal care and activities of daily living whilst also maintaining running of the accommodation and clinic/therapy rooms.
You will be supporting patients and will be making a difference to their independence in the presence of pain and distress which is challenging for many of our patients on a day-to-day basis.
You will help provide emotional support to both our patients and the people that are close to them, assist in providing management behavior techniques and deliver the best care possible to our patients who have significant pain and pain-associated disabilities.
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Working for our organisation
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we’re proud of.
We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!
Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Detailed Job Description And Main Responsibilities
To deliver high quality care in line with the Pain Speciality ethos.
To assist patients with significant physical pain disability using manual handling techniques as required by Trust policy.
To deliver this care under the guidance of the Interdisciplinary team in the Pain Speciality.


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To recognise and report to the clinical team any changes to patients behaviour/condition.
To maintain accurate records using the trust computer systems.
Person specification
Knowledge
Essential criteria
- Able to understand and communicate in English both verbally and written
- Basic IT skills to access required systems e.g. electronic patient records
Desirable criteria
- Previous experience of using with NHS computer systems.
Skills
Essential criteria
- Experience of working within a team
- Experience of caring for patients with chronic pain
Desirable criteria
- NHS experience
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visas) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
Further details / informal visits contact
Name: Erica Apps
Job title: Lead Nurse Pain Speciality
Email address: ericaapps@nhs.net
Telephone number: 01225 821996
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