Aneurin Bevan University Health Board
Health Care Support Worker
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Job Overview
An exciting opportunity has arisen for an experienced, enthusiastic and highly motivated Band 2, Health Care Support Worker (HCSW), to join our friendly and supportive team at Penhow Ward, Royal Gwent Hospital.
We are looking for staff who have energy, enthusiasm, commitment and drive and who are patient-centred.
You will have the opportunity to develop your skills under the supervision of our qualified nurses, caring for patients during their rehabilitation and in achieving their discharge with the best possible outcomes.
The post holder will work under the supervision/guidance of a registered nurse/clinical lead and will work collaboratively with them and the wider multi-disciplinary team (MDT).
As a HCSW you will be expected to demonstrate a genuine interest in this field of nursing and possess excellent people skills such as communication. You will be expected to work as an integral part of our team on the Ward and you will be required to carry out a range of assigned tasks involving direct and indirect care to ensure the delivery of high-quality person-centred patient care.
We provide care to our patients 7 days a week, 24 hours a day so you will need to have a flexible approach to take part in a full shift system including nights and weekend working, in some areas on a 12-hour shift system or on a three-shift system.
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Main duties of the job
Penhow Ward is a friendly welcoming team looking to recruit individuals who have a passion for patient care, and are committed to providing high standards of care for patients, their families and carers within a hospital setting.
The successful candidate will ideally possess excellent communication skills both written and verbal and good computer skills. They will be enthusiastic about change management and supportive towards their colleagues.
There are lots of opportunities to further develop and you will be supported with training and education.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
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We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
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