Pwc UK
Health Consulting Enterprise Transformation – Senior Manager
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About the Role
The NHS is undergoing once-in-a-generation reform — driven by national digital policy, frontline productivity opportunities, financial pressure, workforce constraints, and the widescale implementation of Electronic Patient Record (EPR) platforms across individual and converging Trusts programmes. We help NHS organisations navigate this complexity, design better models of care, and deliver EPR-enabled transformation that improves patient outcomes, clinician experience, and system productivity.
We are a highly motivated, capable, collaborative, diverse, and caring team with deep expertise across Healthcare, Government, and Technology Consulting. We work at the heart of major NHS digital programmes, supporting Trusts and systems to deliver EPR programmes that align national policy intent with local operational reality.
As a Senior Manager, you will lead large-scale NHS EPR transformation programmes, working with executive, clinical, and digital leaders to ensure EPR implementations deliver tangible frontline benefits and enable wider enterprise transformation across systems.
What your days will look like
- Managing the design and delivery of large-scale NHS EPR transformation programmes, from mobilisation and business case through deployment, go-live, and post-implementation optimisation
- Leading EPR-enabled operating model, care pathway, and workforce transformation, with a clear focus on improving frontline productivity, clinical safety, and user adoption
- Supporting NHS organisations and ICSs to translate national policy and funding signals into deliverable, locally owned EPR programmes
- Contributing to the development of the NHS EPR and digital transformation market, identifying opportunities, shaping propositions, and supporting bids with Trusts, systems, and national bodies
- Helping to grow our multi-specialism Enterprise Transformation and HealthTech teams, developing tools, methods, and assets that support successful NHS EPR delivery and adoption at scale
- Leading engagement economics, governance, risk and issue management, and delivery assurance across complex, multi-Trust, and ICS-led EPR programmes
- Owning senior stakeholder relationships across NHS executives, clinical leaders, digital teams, and system partners, building trusted advisor relationships
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This role is for you if
- You have experience scoping and leading large-scale transformation programmes within the NHS, with a strong focus on EPR implementation, optimisation, and benefits realisation
- You have led EPR deliveries and have experience in the EPR delivery life-cycle
- You have led or played a senior role in NHS EPR programmes, including clinical engagement, operational change, and digital delivery
- You have knowledge of EPR systems and understand the delivery and implementation, e.g., Oracle Health, Epic, Nervecentre
- You have experience of operating model design and implementation, transformation programme management, change and adoption management, or large-scale engagement in an NHS setting
- You can interpret NHS strategic, operational, regulatory, and clinical drivers for change, building credibility and trust with senior stakeholders across Trusts and ICSs
- You understand the unique constraints and risks of NHS EPR transformation — including patient safety, clinical buy-in, data migration, interoperability, national assurance requirements, and readiness for go-live
- You are comfortable developing requirements across process, people, organisation, technology, and data, and articulating how EPR systems enable wider NHS productivity and transformation goals
- You have a successful track record of senior delivery leadership within the NHS or in NHS-facing consulting roles
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What you’ll receive from us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer empowered flexibility, a working week split between office, home, and client site; private medical cover and 24/7 access to a qualified virtual GP; volunteering days each year and much more.
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