Serco Plc
Health & Fitness Manager
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Health and Fitness Manager
Swan Pool and Leisure Centre, Buckingham, MK18 1AE
Permanent, Part-time - 20 hours per week (flexible working pattern to support the needs of the centre and its members)
£14,500 per annum for 20 hours p/w + benefits package
Make a positive difference every day
Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit!
In this role, you'll lead and develop the health and fitness offer at Swan Pool and Leisure Centre, helping more people achieve their wellbeing goals while supporting sustainable growth across the facility. By creating a welcoming environment, driving participation, and developing colleagues, your work will have purpose and deliver a positive impact on communities now and in the future.
What you'll do as a Health and Fitness Manager
- Lead and support the health and fitness team to deliver a safe, welcoming, and high-quality experience for members and visitors.
- Maintain a visible presence in the gym, engaging with customers, supporting colleagues, and ensuring excellent service standards.
- Manage and develop the group exercise programme, ensuring classes meet customer demand and encourage participation.
- Monitor performance indicators including membership growth, retention, gym usage, and class attendance, taking action to drive continuous improvement.
- Support membership sales, retention campaigns, and engagement initiatives to increase participation and create impactful solutions for customers.
- Ensure fitness facilities, equipment, and activities operate safely and in line with company policies and health and safety requirements.
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Does this sound like you?
- Level 3 Fitness Instructor qualification essential.
- Membership of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).
- Experience working within a commercial fitness environment.
- Experience leading or supervising teams and supporting colleague development.
- Strong communication, customer service, and relationship-building skills.
- Ability to analyse performance data and use insights to improve results.
What we offer
- Free gym membership for you and your immediate family
- Free safeguarding training and Disclosure and Barring Service (DBS) checks
- Free swimming lessons and holiday clubs for one child (50% off for additional children)
- 21 days' holiday plus bank holidays
- 6% employer matched pension contribution
- Training and development opportunities
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
- Learn more at www.moreleisure.org/employee-benefits
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Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues, and elite sporting facilities, managing sites, services, and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment
We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme
Applicants with disabilities, veterans, and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box
We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Please note, for many of our roles, a DBS check will be required.
For support with your application, please contact recruitmentuk@serco.com.
Ready to make a difference? Apply today. leisurejobs
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