NHS Scotland
Health Records Clerical Officer
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Hours: 17.50 hours (0.49WTE) 3 week shift pattern working 6pm 2am
NHS Fife Telephonist Opportunity
NHS Fife have an exciting opportunity for a Telephonist to join our Health Records 24/7 team at Victoria Hospital, Kirkcaldy.
About the Role
We are looking for an enthusiastic individual who is organised and has a positive approach to work. You should be ready for a challenge and enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and working in Bed Bureau and at A&E reception.
Duties
- Handle calls into the Switchboard from both internal and external callers
- Respond to pager requests
- Respond to emergency calls
- Monitor alarms
- Provide advice and support on telephony services to NHS employees and the public
Main Skills, Knowledge and Experience Required
- Educated to Standard Grade (or equivalent) with passes in English and Arithmetic
- Good keyboard/typing skills
- Ability to work on your own initiative
- Good organisational & listening skills
- Flexible approach to working
- A level of English language competency and communication skills necessary to perform this role safely and effectively
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Informal Enquiries
- Mandy Mitchell, Health Records Team Leader. Amanda.mitchell2@nhs.scot 01592 643355 ext.20591
- Lynsey Clark, Health Records Team Leader. 01592 643355 ext 28440
Right to Work in the UK
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. NHS Scotland Boards will check your entitlement to work in the UK as part of the pre-employment checks.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
NHS Scotland Policies
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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