Communication

• Be the point of contact for HSE inquiries and concerns
• Communicate HSE policies, procedures, and updates to staff at all levels
• Collaborate with external agencies, consultants, and contractors on HSE-related matters
• Identify opportunities for improving health, safety, and environmental performance

Location

Hortonwood 7 Telford Shropshire TF1 7YX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

STAFF SELECT LTD

Training Course

Business administrator (level 3)

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
  • Write letters or emails
  • Create proposals
  • Perform financial processes
  • Record and analyse data
• Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.

Training Schedule

• Business Administration Level 3
• Functional Skills Maths and English if required
• No day release
• Online portfolio

Requirements

Desirable Qualifications

• GCSE in:
  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience

About this employer

Makita, the foremost manufacturer of power tools in the world. With 100 years' experience, our products are lauded the world over for both their performance and quality. Makita has always had the vision that society and global communities should be able to develop for themselves, and future generations. By providing the tools, Makita is ensuring that anything is possible.

Visit Makita's website

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential for a long lasting career with further development opportunities in the future.

Ask a question

The contact for this apprenticeship is: STAFF SELECT LTD Nova Training apprenticeships@novatraining.co.uk

The reference code for this apprenticeship is VAC2000056424.

Apply now

Closes in 21 days (Friday 23 October 2026 at 11:59pm)

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