Health & Wellbeing Coach Manager

What’s in it for you?

• A generous base salary (pro-rata for part-time), and great flexibility with your working schedule.
• We offer training, development, and progression opportunities.
• You will have access to the range of Reed in Partnership benefits, which include:
  • 25 days annual leave (pro-rata for part-time) plus statutory bank holidays
  • Reed Pension Scheme
  • Award-Winning Management & Leadership training
  • Professional & Personal Development Funds
  • Bi-annual pay reviews
  • Plus much more that can be found on our website

The Health & Wellbeing Coach Manager role allows you to make a real difference in people’s lives by helping them improve their health and wellbeing. With a dynamic and varied workload, this is a highly rewarding role for someone with strong leadership and people skills. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• Degree or equivalent qualification in a health-related subject (e.g., health improvement, promotion, public health, nutrition, etc.); and/or
• A directly relevant qualification to the service stream specialism. For example:
  • Adult Weight Management / Intensive Support / Healthy Eating & Drinking – REPS Level 3 or Level 3 qualification in health improvement or promotion or public health or equivalent (e.g., City & Guilds Level 3 Health Trainer or equivalent);
  • Physical Activity – REPS Level 3 qualification or equivalent (Level 4 qualifications may be required for certain services);
  • Smoking Cessation – NCSCT Certificates in Smoking Cessation Practitioner including the following areas: smoking cessation; mental health, pregnancy, and post-partum period, VBW, and second-hand smoke.

Essential Criteria:

• Knowledge and understanding of the service stream(s) they will lead on, e.g., diabetes prevention, weight management, smoking cessation, physical inactivity, etc.
• Experience of managing a service/projects/stakeholder relationships/teams within a target-orientated environment.
• Experience of promoting/marketing public services to stakeholder / referral partners.
• Demonstrable experience of developing productive external stakeholder relationships.
• High level of personal organisation and time management skills.
• Demonstrable experience of having delivered in, project managed, or managed a team delivering service specialism (or similar health service).
• People management or project management skills.
• Excellent verbal and written communication skills.
• Proven ability to build relationships and influence others.
• Customer-orientated and committed to continually improving the quality and effectiveness of service delivery.
• Experience of delivering services within a quality assurance and governance framework.
• Ability to implement business objectives and closely monitor achievement of targets.
• Strong planning and organisational skills, with the ability to set objectives, prioritise, and provide sound judgement and decision-making.
• Proven ability to work on your own initiative and work effectively as part of a team.
• Ability to establish an effective and appropriate rapport with programme participants who need to achieve and maintain lifestyle changes (e.g., healthy weight, increased physical activity, reduction in alcohol intake).
• Active listening skills whilst maintaining a non-judgemental perspective on participant’s lifestyle, weight, and health.
• Ability to communicate sensitively and accurately, information regarding an individual’s health and weight.
• Ability to coach individuals and groups to identify solutions and develop knowledge and skills to support behavioural change.
• Demonstrable time management and personal organisation skills with the capacity to monitor, evaluate, and report on work carried out.
• Willingness to undertake evening and weekend work as required.
• Willingness and flexibility to travel in order to deliver programmes across the designated region.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.

Desirable Attainments:

• Professional qualification & registration with professional body relevant to service stream. For example, for Adult Weight Management, this would be:
  • Either a Degree in dietetics; or
  • A Postgraduate Diploma or Masters in dietetics; and
  • Registration with BDA or equivalent.
• Experience of managing teams within a customer-focussed, target-orientated environment.
• Experience of delivering group-based services/programmes.
• Level 3 Training qualification (e.g., PTTLs/Award in Education & Training).

Desirable Criteria:

• Demonstrated capability to work with MS Office packages and basic databases; capable of maintaining accurate and up-to-date records in paper and electronic systems to a high standard. Holding such records securely and confidentially.
• Fluency in community languages. Community languages may include: Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian, and Greek (dependent on location of service delivery).
• Experience in using coaching skills and/or behavioural techniques to help individuals to improve their health and/or physical fitness.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.