Healthcare Assistant

Healthcare Assistant Role at iCaSH Norwich

An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 28.75 hour per week post as a Healthcare Assistant. You will be working within our multi-disciplinary team.

Key Requirements

• Enthusiastic and enjoys providing excellent care
• Ensures patients are always put first
• Desire to learn and develop
• Good time management skills
• Ability to thrive in a busy environment
• Excellent written & verbal communication abilities
• Maintains privacy, confidentiality, dignity, and ensures the patient is well looked after

Responsibilities

• Support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of East of England Community Health & Care NHS Trust (EEC).
• This may include supporting patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements, and/or any other sexual health-related problems.
• Welcome patients and obtain relevant personal and clinical details as appropriate, treating all such information as confidential.
• Following training, and once signed off as competent, act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
• Provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice, and condom demonstration.
• Provide a phlebotomy service for patients attending the services.
• Support health promotion events when requested.
• Be non-judgemental to all client groups regardless of age/ethnicity/religion.
• Undertake non-clinical duties in support of the admin team, for example, undertake call taking and reception cover, registering patients and booking, support data collection, and/or general patient and non-patient administration.
• Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.