The National Heart Clinic
Healthcare Assistant
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JOIN THE NATIONAL HEART CLINIC
The National Heart Clinic is an independent cardiology clinic providing consultant led care at Harley Street and Richmond. We support patients with timely cardiovascular assessment and a professional, patient-centered experience delivered by an experienced clinical team.
THE OPPORTUNITY
We are seeking a proactive, organized, and compassionate Healthcare Assistant to support our cardiac physiologists, consultants, and administrative teams. This role combines clinical assistance, patient care, administrative duties, and operational support.
You will play a key role in ensuring smooth patient journeys, safe clinical environments, and efficient diagnostic workflows.
ROLE DETAILS
- Location: Harley Street, London
- Salary: £24,000 to £27,000 per annum, depending on experience
- Hours: 39 hours per week, full time or part time
- Working pattern: Monday to Friday, with flexibility for Saturdays as the service develops
- Contract: Permanent
WHAT YOU WILL BE DOING
- Assist cardiac physiologists during Exercise Tolerance Tests (ETTs) and Exercise Stress Echocardiograms (ESEs), including patient preparation, monitoring, and safety support
- Fit Holter monitors (24 hours to 14 days) and Ambulatory Blood Pressure Monitors if trained and deemed competent
- Support physiologists with patient preparation for ECGs, ETTs, and other cardiac investigations
- Conduct virtual or telephone consultations to help patients self-fit postal monitors
- Provide calm, reassuring, patient-centered care to individuals who may be anxious or clinically unwell
- Take in-clinic payments when required
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ABOUT YOU
Essential criteria
- NVQ level 3 in Health and Social Care, Care Certificate, or equivalent healthcare qualifications
- Previous experience working as a healthcare assistant within a hospital, outpatient GP, or private healthcare setting
- Excellent communication and interpersonal skills with a compassionate and patient-centered approach
- Ability to work independently whilst recognizing own limitations and seeking support when appropriate
- Competent IT skills including Microsoft Office and electronic patient record systems
- Excellent customer service skills with the ability to build rapport with patients from diverse backgrounds
- Ability to work effectively as part of a multidisciplinary team
Desirable criteria
- Additional qualifications in phlebotomy, ECG recording, or healthcare support
- Experience working within a cardiology or cardiac diagnostic service
- Experience providing telephone or virtual patient support
WHY JOIN US
- Private medical insurance
- Health cash plan
- Generous annual leave entitlement
- A supportive and collaborative working environment
- Opportunities for professional development and career progression
- Exposure to experienced consultants and healthcare professionals
- The opportunity to contribute to an ambitious and developing cardiology service
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OUR VALUES
At The National Heart Clinic, we are committed to exceptional patient care, professionalism, integrity, collaboration, continuous improvement, dignity, and respect.
EQUALITY, DIVERSITY, AND INCLUSION
The National Heart Clinic is committed to an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from suitably qualified candidates and make recruitment decisions on the basis of role requirements, skills, experience, and evidence.
HOW TO APPLY
Please submit your curriculum vitae with a brief covering statement explaining how your experience meets the role requirements. Applications should be sent to the contact below by the published closing date.
Contact: Juan Xu, Head of Clinical Development and Training
Email: juan.xu@thenationalheartclinic.co.uk
Telephone: +44 7912 983219
Our locations:
Harley Street: 69 Harley Street, London, W1G 8QW
Richmond: 15 King Street, Richmond, TW9 1ND
Reasonable adjustments: Please tell us when you apply if you require a reasonable adjustment during the recruitment process.
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