If you are committed to providing compassionate care and are interested in developing your skills within sexual health services, this could be a rewarding next step for you.

Main Responsibilities

Following appropriate training, completion of competency assessments and with support from registered clinical colleagues, you will:

• Follow all policies, procedures and clinical protocols relevant to the role
• Report concerns, incidents or issues promptly to the appropriate clinical or operational lead
• Provide a professional and welcoming first point of contact for patients accessing asymptomatic screening services
• Support patients to understand the screening process and escalate clinical questions appropriately
• Undertake phlebotomy following successful completion of the required training and competency assessment
• Undertake urinalysis and pregnancy testing as directed by clinical colleagues
• Explain approved self-testing procedures for STIs and other relevant conditions
• Undertake microscopy following approved training and competency assessment, recording and reporting findings to the clinician responsible for the patient’s care
• Support the correct collection, labelling, handling and recording of specimens
• Provide approved information about safer-sex practices and sources of further advice and support
• Provide condom demonstrations and appropriate supporting information
• Assist clinical colleagues during consultations and procedures where required
• Record observations including blood pressure, height, weight and BMI when requested and appropriately trained
• Maintain accurate, timely and confidential patient records
• Ensure clinical rooms and equipment are prepared, clean and appropriately stocked
• Maintain patients’ privacy, dignity and confidentiality at all times
• Work collaboratively with clinical, administrative and operational colleagues
• Participate in training and development relevant to the role
• Work within your level of competence and seek support whenever required

Please see the attached job description for the full list of responsibilities.

Essential Qualifications

What we are looking for

• NVQ Level 2 in Health and Social Care, or an equivalent relevant qualification

Essential Experience And Knowledge

• Recent experience in a patient-facing, care or customer-service environment
• Understanding of confidentiality, privacy and dignity
• Awareness of equality, diversity and inclusive working practices
• Understanding of the importance of working within agreed procedures and professional boundaries
• Commitment to maintaining accurate records and high standards of patient care

Essential Skills And Abilities

• Excellent verbal and written communication skills
• Ability to communicate sensitively and without judgement
• Ability to provide individualised and compassionate support
• Strong organisational skills and the ability to prioritise your workload
• Good attention to detail
• Ability to follow clinical instructions, policies and procedures
• Ability to work effectively as part of a multidisciplinary team
• Ability to remain calm and professional in a busy environment
• Willingness to undertake training and complete the competencies required for the role

Personal Qualities

• Compassionate, patient and trustworthy
• Respectful and professional
• Flexible and adaptable to changing service needs
• Comfortable discussing sensitive sexual health matters
• Committed to protecting patient confidentiality
• Calm under pressure
• Committed to learning and professional development

Desirable

• Care Certificate
• Previous experience within sexual health, primary care or another healthcare setting
• Experience using electronic patient-record systems
• Previous experience of undertaking delegated clinical activities relevant to the role

Other Requirements

• Ability to work an agreed rota within the service’s operating hours of 8am-8pm, including weekends on a rotational basis
• Ability to travel independently between clinic bases and outreach locations across Coventry and Warwickshire
• Full UK driving licence and access to a vehicle for work-related travel

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services. We work with health and care commissioners and communities to transform services, with a focus on experience, efficiency and improved outcomes.

We deliver and transform adult and children’s community health services, primary care services including urgent care, sexual health, dermatology and MSK services, as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think and we do.

We are committed to equal opportunities and welcome applications from a broad and diverse range of people who want to join our team. We are a Disability Confident Committed employer, and we work to provide workplace adjustments and technical solutions to be as inclusive as possible.

Although it does not happen often, sometimes a role is very popular and we need to close it before the advertised closing date. If you are keen to join our team, we encourage you to apply as soon as possible.

Safeguarding and protecting the children, young people and vulnerable adults we work with is of the utmost importance. We have policies and procedures in place to promote safeguarding and safer working practices. Everyone who joins the team is subject to a safer recruitment process, including appropriate criminal-record disclosure and vetting checks.

The company you will work for is part of HCRG Care Group Holdings Limited. By applying for this role, we will need to process and retain information about you. Further information about how we use your data is available in the privacy policy on our website.

Attached documents