The Shrewsbury and Telford Hospital NHS Trust
Healthcare Assistant - Ward 25 Medicine

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Job Overview
Please note this position is not eligible for visa sponsorship
Looking for a career where you can make a difference every day? Join our team as a Healthcare Assistant on Ward 25.
Ward 25 (Medicine) at The Royal Shrewsbury Hospital is seeking compassionate and dedicated individuals to join our busy and supportive team. Permanent full-time and part-time positions are available.
This is an excellent opportunity to begin or further your healthcare career while making a meaningful difference to patients' lives. You'll work alongside experienced colleagues in a welcoming environment, providing essential care and support to patients throughout their hospital stay.
We offer a comprehensive induction, ongoing development opportunities, and the chance to build a rewarding long-term career within the NHS.
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Main duties of the job
This role supports registered nurses in providing safe and caring support to patients. It involves helping patients with everyday needs such as washing, eating, drinking, and moving safely. You will:
- Check and record basic health information
- Report any concerns to a nurse
- Keep the ward clean, tidy, and well-organised
- Help with basic admin tasks
- Work flexibly across different wards
- Follow all training, policies, and safety rules
Good communication, kindness, and respect for patients and their individual needs are essential.
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.


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We expect all staff to demonstrate compassion not only through their words, but through their actions:
- By listening attentively
- Communicating clearly and kindly
- Recognising individual needs, feelings, and circumstances of those in our care
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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