Detailed Job Description And Main Responsibilities

These are some of the clinical roles you may be expected to deliver as a B3 HCA at FHFT: please refer to the full JD for a more expanded list.

• Provide excellent customer care skills to ensure patients come first.
• Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
• Mentor and support new to care and Health Care Support Workers on the care certificate and to be a ‘buddy’ to any new starters.
• To ensure that patients’ receive high quality clinical care and experience an excellent patient experience whilst using our Trust services, respecting customs, and religious beliefs at all times.
• Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
• To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
• Provides support and assistance to professionals in the implementation of plans of care for individual patients.
• Assist with fluid and dietary needs of patients including completion of menu cards, thickening fluids (as directed by dietician/care plan), recording intake and output of fluids and solids consumed.
• As directed to collect specimens from patients and to record all vital signs of a patients. These could include routine observations of weight, blood pressure, temperature, pulse, respiratory rate, and oxygen saturation levels. Report any abnormalities and concerns to a Registered Nurse.
• Recognise when patients are in pain and discomfort and report to a designated registrant Nurse/AHP of a patient.
• To undertake venepuncture/cannulation when requested by healthcare professionals (once competency is completed).
• To undertake catheterisation where competency is completed and applicable in a clinical area of employment.

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

Please also note that it is a mandatory requirement, for those who do not have a Care Certificate, to complete a self-assessment form that is attached to this vacancy. Failure to complete and return this document 48 hours prior to your interview will delay the recruitment process or prevent your offer from being issued.

Level 3 Apprenticeship, see info available on this link: Senior healthcare support worker / Skills England

Please note, in line with UK Home Office legislation and due to upcoming changes to sponsorship requirements, we are unable to consider applicants who require sponsorship for this vacancy.

Please check your eligibility under the latest UKVI requirements before applying. Applications from candidates who do not meet the criteria cannot be progressed.

Person specification

Experience

Essential criteria

• 1 year experience as Care assistant
• Previous experience of dealing with the general public
• Care Certificate

Desirable criteria

• Hospital setting experience

Skills and Knowledge

Essential criteria

• Good communication skills
• Basic numeracy and literacy
• Ability to follow clear instructions and feedback from staff
• Ability to work with minimal supervision

Desirable criteria

• Desire to learn and develop

Education

Essential criteria

• Evidence of general education, e.g. GCSE's or equivalent functional skills Level 2 Numeracy and Literacy

Desirable criteria

• Education in Healthcare

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Apply online now