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UPS

Healthcare Customer Care Representative

Nottingham
Posted 2 days ago
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Sprawdź swoją kolejną możliwość w organizacji z listy Fortune Global 500. Wyobraź sobie innowacyjne możliwości, poznaj naszą satysfakcjonującą kulturę i pracuj z utalentowanymi zespołami, które pomagają Ci stawać się lepszą wersją siebie każdego dnia. Wiemy, czego potrzeba, aby wprowadzić UPS w przyszłość – ludzi z wyjątkowym połączeniem umiejętności i pasji. Jeśli masz odpowiednie cechy i motywację, aby kierować sobą lub zespołami, istnieją stanowiska, dzięki którym rozwiniesz swoje umiejętności i wzniesiesz się na wyższy poziom.

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£35,000/yr

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Opis Stanowiska

Job Summary

This position provides a one-to-one customer service experience for UPS Healthcare accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.

Responsibilities

  • Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
  • Analyzes and resolves Healthcare account issues.

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Qualifications

  • High school diploma, GED, or International equivalent
  • Strong oral and written communication skills
  • Strong problem solving skills
  • Extensive experience from UPS PCA and/or UPS Healthcare

Typ Pracownika Etatowego

Stały

UPS dokłada wszelkich starań, aby zapewnić miejsce pracy wolne od dyskryminacji, nękania i działań odwetowych.

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Location

Nottingham, England, United Kingdom

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