Michael Page
Healthcare Customer Service Advisor
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Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office-based environment?
- Would you like to join a business that will invest in you from day one and provide the best training?
- Are you looking for a company which will provide a clear career path in place?
- Do you want to join a fun and collaborative team? Then this could be the role for you, please apply now!
Client Details
Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office-based environment?
- Would you like to join a business that will invest in you from day one and provide the best training?
- Are you looking for a company which will provide a clear career path in place?
- Do you want to join a fun and collaborative team? Then this could be the role for you, please apply now!
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Description
As a Healthcare Customer Service Advisor, you will be at the forefront of the business for existing members, providing support and guidance, and helping with any enquiries they may have regarding their products and services.
Your responsibilities will include:
- Booking medical appointments and processing referrals
- Dealing with any claims and gathering all required information
- Corresponding with customers over the telephone, alongside email and occasional webchat platforms
If you thrive from working within a customer-focused environment, please apply now!
Profile
- Previous experience working within a similar environment; the business can be fully open to the background!
- Empathetic and caring
- Strong communication skills, able to build good working relationships
- An excellent listener and a solutions-focused attitude
- Resilient and a proactive approach
- Able to work under pressure in a volume environment
- An excellent team player
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Job Offer
- Salary of £26,300+
- Reputable healthcare business
- Central York
- Full training provided
- Excellent progression and development opportunities
- Good benefits package
- Free gym on-site
- Private medical insurance
- Discounts at all major retailers
- Easily accessible location in York with free parking
- Hybrid working
- Superb offices and facilities
- Monday to Friday, 9 am - 5 pm
- Lovely team and culture
- Immediate interviews being held, please apply now!
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