Active Care Group
Healthcare IT Business Analyst
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About the Role
We are seeking an experienced Healthcare IT Business Analyst to support the delivery of technology and digital transformation initiatives across the healthcare environment. This is a 12-month fixed-term contract.
The IT Business Analyst will act as the link between clinical, operational, and technology teams, ensuring that business and clinical requirements are understood, documented, and translated into effective technology solutions.
The role will involve working closely with clinicians, healthcare professionals, operational teams, IT teams, project managers, suppliers, and senior stakeholders to improve systems, processes, patient services, and operational efficiency.
The successful candidate will have a strong understanding of business analysis techniques and experience working with healthcare systems, processes, data, and stakeholders.
Responsibilities
- Engage with clinical, operational, administrative, and technical stakeholders to understand business and service requirements.
- Gather, analyse, document, and validate business, clinical, functional, and non-functional requirements.
- Facilitate workshops, interviews, process reviews, and requirements-gathering sessions.
- Analyse existing healthcare processes and identify opportunities for improvement, standardisation, and automation.
- Document As-Is and To-Be processes, workflows, system interactions, and business rules.
- Translate clinical and operational requirements into clear and actionable system requirements.
- Produce Business Requirements Documents (BRDs), Functional Requirements Specifications, user stories, use cases, process maps, and acceptance criteria.
- Work closely with solution architects, developers, testers, project managers, and suppliers to ensure requirements are correctly understood and implemented.
- Assess the impact of proposed system changes on patients, clinicians, staff, processes, systems, and data.
- Support the implementation and optimisation of Electronic Patient Record (EPR) and other healthcare applications.
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Skills and Experience
Essential Skills & Experience
- Proven experience working as an IT Business Analyst, Healthcare Business Analyst, Systems Analyst, or similar role.
- Experience working within a healthcare, NHS, or other regulated environment.
- Strong experience in requirements gathering, analysis, documentation, and validation.
- Experience working with both technical and non-technical stakeholders.
- Ability to understand and document complex clinical and operational workflows.
- Experience producing process maps, user stories, use cases, functional requirements, and acceptance criteria.
- Experience supporting software implementation and system change projects.
- Experience with UAT, defect management, and implementation activities.
- Strong stakeholder engagement and facilitation skills.
- Strong analytical, problem-solving, and communication skills.
- Understanding of data privacy, information governance, and security considerations within healthcare.
- Ability to manage multiple requirements, stakeholders, priorities, and project dependencies.
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Desirable Experience
- Experience working within the NHS or UK healthcare sector.
- Experience with EPR implementations or upgrades.
- Knowledge of UK healthcare information governance and data protection requirements.
- Experience with healthcare system integrations.
- Knowledge of SQL and relational databases.
- Experience with reporting and data analysis tools.
- BCS Business Analysis, IIBA/CBAP, or equivalent certification.
Benefits
- 25 days plus bank holidays
- Birthday off
- Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities
- Active Reward App giving discounts and savings on your weekly shop
- Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship, and consumer advice
- A Nest Personal Pension account
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding Active Behaviours via the Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
…and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
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