Rhenus Logistics
Healthcare & Life Science Key Account Manager
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Your Benefits
Company Pension Scheme
Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind. Salary sacrifice scheme also available to eligible employees.
Continuous Training
Sharpen your skills and advance your expertise with ongoing development and access to our on-demand learning portal One Rhenus.
Exclusive Discounts
Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.
Free Parking
Free Parking - For your convenience, plus our EV Salary Sacrifice Scheme to make driving electric more affordable, letting you lease a new electric car with savings on tax and National Insurance, plus hassle-free setup and maintenance.
Health & Sports
Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.
Holiday Bonus
Enhanced holiday entitlement with the ability to flex your holiday entitlement further with our buy and sell scheme.
Job Description
What you can expect
Business Development & Market Growth
- Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.
- Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.
- Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organisations, and healthcare distributors.
- Drive profitable revenue growth through strategic customer acquisition and account expansion.
- Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.
- Collaborate with product and operational teams to develop sector-specific customer solutions.
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Key Account Management
- Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.
- Develop strategic account plans for designated Healthcare & Life Science customers.
- Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.
- Act as the primary commercial contact for assigned strategic healthcare accounts.
- Maintain regular business reviews and executive-level customer engagement.
- Ensure high levels of customer satisfaction, retention, and long-term partnership development.
Healthcare & Life Science Expertise
- Promote solutions supporting Medical Device and Healthcare supply chains, including:
- Air Freight
- Ocean Freight
- Contract Logistics
- Temperature-Controlled Solutions
- GDP-Compliant Transportation
- Value-Added Healthcare Services
- Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.
- Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.
- Act as an internal advocate for the Healthcare & Life Science vertical.
Sales Performance & CRM Management
- Achieve personal sales targets and growth objectives established at country and regional level.
- Maintain an accurate and actively managed sales pipeline within the CRM system.
- Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.
- Provide regular sales forecasts and market intelligence to management.
- Comply with all company sales processes, KPI requirements, and reporting standards.
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Internal Collaboration
- Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.
- Engage healthcare subject matter experts during customer opportunities and strategic projects.
- Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.
- Participate in industry events, healthcare trade fairs, and customer networking activities.
What you bring
- Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
- Proven track record of achieving or exceeding sales and growth targets.
- Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
- Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
- Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
- Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
- Self-motivated, results-driven, and able to work independently while collaborating across functions.
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