Guy's and St Thomas' NHS Foundation Trust
Healthcare Security Officer
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Job Opportunity: Healthcare Security Officer
Guys and St. Thomas NHS Foundation Trust is looking to recruit 4 Healthcare Security Officers to join an industry-wide respected and diverse team. GSTT is one of London's most famous hospitals and prominent London landmarks – largely due to St Thomas’ Hospital location opposite the Houses of Parliament and Guy’s Hospital next to London Bridge station and opposite the Shard.
About the Role
The role requires applicants to professionally negotiate the challenging demands of healthcare security in a busy 24/7 London hospital. If you care about people, their wellbeing and are able to cope with the challenges of a busy hospital environment, this could be for you.
We are looking to support our community with determined, kind, customer service-focused, and hard-working individuals from all backgrounds. Customer service experience, verbal and written English language, and computer skills are essential to join the team.
Shift Patterns
Shift patterns are 4 on 4 off, 12-hour shifts spanning days, nights, and weekends.
Training
Extensive training will be provided to all successful candidates.
Diversity and Inclusion
We actively encourage and support applications from those who represent those from the rich diversity of our community, and our aim is to reflect the community that we serve.
Key Responsibilities
- Work with fellow Healthcare Security Officers to provide a professional security service that will protect, offer advice, investigate, and act in an endeavor to create and maintain a safe and crime-free environment for staff, patients, and visitors 24 hours a day, 365 days per annum
- Work with and alongside other Trust colleagues to ensure that staff, patients, and visitors are assisted, at all times and in any appropriate matters, in a manner that reflects positively on the Trust and the service
- The security team throughout the Trust are required to balance the needs of the visitors' experience with the security of the premises. Good interpersonal skills with strong oral communication are essential. Officers will be required to maintain a high level of personal appearance, be physically fit, and able to conduct themselves appropriately in a customer-facing role at all times. The ability to work as a team member and to support colleagues in the completion of their duties are essential within this role
- Act as an ambassador for the Department, Directorate, and the Trust ensuring that their conduct is of the highest professional level
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About the Team
The post holder will be part of a very well-respected, dynamic, and skilled team with the ability to build on the strengths and experiences of the current security team, yet be flexible enough to ensure the needs and objectives of both the service and the Trust are met. To be primarily employed on the Guy’s & St Thomas main sites working a twenty-four-hour shift-based pattern.
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Security Policies and Procedures
It is the responsibility of all employees to work within the security policies and procedures at Guy’s & St Thomas’ NHS Foundation Trust to protect the patients, staff, and visitors and the property of the Trust. This duty applies to the specific work area of the individual and the Hospital in general. All staff are required to wear official identification badges.
Benefits
As a member of this team, you will benefit from a vast amount of training opportunities on offer and numerous other options to support your wellbeing.
Role Summary
As a Healthcare Security Officer, your role is pivotal in upholding a secure and enjoyable atmosphere for all our staff, patients, and visitors in the Hospitals we serve. You will be responsible for managing the safety and wellbeing of all, as part of the emergency response team and daily operational tasks ensuring full compliance with all safety and security protocols. Your role is essential in preventing incidents and handling any situations that may arise with professionalism and efficiency.
Contact Information
For further details/informal visits contact:
- Name: Douglas Kalisa
- Job Title: Deputy Head of Security Services
- Email Address: douglas.kalisa@nhs.net
- Telephone Number: 02071886056
Available: 0800hrs to 1700hrs
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