Torbay and South Devon NHS Foundation Trust
Healthcare Support Worker
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Are you passionate about making a difference in the lives of cancer patients?
As a Healthcare Support Worker, you will play a crucial role in delivering compassionate, patient-centred care. Based on the McCallum Short Stay Ward, you’ll be at the heart of providing essential nursing support, clinical interventions, and emotional care to patients. Whether assisting with personal care, performing vital clinical tasks like venepuncture and ECGs, or advocating for patient safety and wellbeing, you’ll contribute meaningfully to the patient journey.
We’re looking for individuals with a caring nature, strong communication skills, and a commitment to excellence. If you’re flexible, eager to learn new skills, and thrive in a fast-paced yet supportive environment, this role is for you. In return, you’ll join a team that’s as passionate about your growth as they are about patient care, with access to robust training, career development opportunities, and the chance to make a real impact in a rewarding specialty. Take the next step in your healthcare career with us—where your dedication truly changes lives.
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Key Responsibilities
- Provide patient-centered care in line with Trust policies, including personal care (e.g., washing, dressing, toileting) while promoting independence. Use effective communication skills to overcome barriers, offering reassurance, empathy, and persuasion.
- Undertake training to perform clinical interventions (e.g., observations, venepuncture, ECGs, cannula insertion/removal, urinalysis) and remain competent in these skills. Assess patients’ conditions using tools like NEWS2, pain assessments, and escalate concerns appropriately.
- Work independently or within a team, prioritizing patient needs, and demonstrate accurate use of equipment for interventions. Support patients at risk (e.g., falls, pressure damage) by following care plans and escalating changes in condition. Promote mobility, independence, and mental stimulation through appropriate activities.
- Ensure adherence to Trust policies and maintain accurate documentation (e.g., care plans, observations, fluid/food charts). Assist with nutrition by supporting mealtimes and recording intake. Act as an advocate for patient safety, safeguarding from harm, and reporting concerns or incidents through the Trust's system.
- Provide guidance to less experienced staff, ensuring safe practices, maintaining clinical environments, and performing quality control checks to uphold standards. Demonstrate Trust values and a professional approach in all aspects of care.
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About the Ward
You will be working with a friendly and dynamic team in a fast-paced environment supporting patients on the Ricky Grant Day Unit and Turner Ward.
McCallum Ward
McCallum Ward provides short stay acute medical care. It is an 17-bedded ward. The ward is staffed by highly skilled specialist staff including dedicated dieticians, occupational therapists, and medical team.
Important Information
Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Contact Information
For further details / informal visits contact:
- Name: Leonie Price
- Job Title: Ward Manager
- Email Address: Leonie.price1@nhs.net
- Telephone Number: 01803 656950
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