The Shrewsbury and Telford Hospital NHS Trust
Healthcare Support Worker
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Job Overview
Please note this role is not eligible for Visa Sponsorship
We are pleased to be holding a Recruitment Event on 4th September. If you are shortlisted for this role you must be able to attend the event in person in Shrewsbury. Interviews and ID checks will be held on the day.
We're looking for kind, compassionate people who want to make a real difference for patients in our hospitals. Whether you're an experienced healthcare support worker looking for a new challenge, or just starting your healthcare career, we will support you to achieve your career goals at SaTH.
This is a great opportunity for those in our local communities who are interested in healthcare careers, and want a rewarding role caring for our patients.
On the day we will be recruiting for the following areas:
- The Royal Shrewsbury Hospital
- Critical Care (with cross site working at Telford as required)
- Emergency Department
- Acute Trauma and Orthopaedic ward
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Main duties of the job
This role supports nurses in giving care to patients in hospital wards.
- You will help patients with washing, eating, drinking and going to the toilet.
- You will check and record things like temperature, pulse and blood pressure.
- You will help move patients safely and take them to other parts of the hospital.
- You will keep the ward clean and tidy and help with paperwork and phone calls.
- You will work with nurses and other staff to make sure patients feel safe and cared for.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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