Torbay and South Devon NHS Foundation Trust
Healthcare Support Worker - Emergency Department
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Are you looking for a role where every day brings new challenges, learning opportunities and the chance to make a real difference to patients when they need it most?
We are seeking compassionate, motivated and enthusiastic Healthcare Support Workers to join our busy and supportive Emergency department on a permanent basis.
Working alongside experienced nurses, doctors and the wider multidisciplinary team, you will play a vital role in delivering high-quality care to patients with a wide range of urgent and emergency healthcare needs. You'll support with clinical observations, personal care, assessments, treatments and patient flow, helping to ensure patients receive safe, effective and compassionate care throughout their journey.
Whether you are an experienced Healthcare Support Worker or looking to begin a long-term NHS career, this role offers excellent opportunities for learning, development and progression.
Based within our newly transformed Emergency Department, you'll benefit from modern facilities, enhanced clinical areas and a supportive team environment designed to help staff provide outstanding care and reach their full potential.
As a Healthcare Support Worker within the Emergency Department, you will be a valued member of the team, helping to deliver high-quality care to patients presenting with a diverse range of illnesses, injuries and emergency healthcare needs.
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Working closely with registered nurses, doctors and allied health professionals, you will:
- Provide direct patient care, ensuring comfort, dignity and wellbeing.
- Undertake routine clinical observations and escalate concerns appropriately.
- Support patients with personal care and daily living needs.
- Assist with investigations, procedures and treatments.
- Help prepare clinical areas and equipment for patient care.
- Support patient admissions, transfers and discharges.
- Provide reassurance to patients and their families during challenging and often stressful situations.
- Contribute to maintaining a safe, clean and efficient clinical environment.
- Work collaboratively to support patient flow and deliver the best possible patient experience.
About Us
We understand the importance of work-life balance and offer a range of flexible working options, including day, night and long shifts, with both full-time and part-time opportunities available.
Joining our Emergency Department means becoming part of a supportive, inclusive and ambitious team committed to delivering outstanding care. Whether you're an experienced Healthcare Support Worker or looking to build a long-term career in healthcare, you'll be supported to learn, grow and reach your full potential while making a lasting impact on the lives of others.
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About The Role
As a Healthcare Support Worker within the Emergency Department, you will be a valued member of the team, helping to deliver high-quality care to patients with a wide range of illnesses, injuries and urgent healthcare needs.
Working alongside registered nurses, doctors and allied health professionals, you will provide direct patient care, undertake clinical observations, support personal care needs, assist with treatments and investigations, and help maintain a safe, clean and efficient clinical environment.
You will also support patient admissions, transfers and discharges, provide reassurance to patients and their families, and contribute to effective patient flow across the department.
For further details / informal visits contact:
- Name: Jasmine Li-Humphrey
- Job title: Clinical Sister
- Email address: j.li-barker@nhs.net
- Telephone number: 01803 656021
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