Lewisham and Greenwich NHS Trust
Healthcare Support Worker
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Please note, you will need to provide one of the following criteria:
- A Care Certificate issued by an NHS provider organisation (Care Certificate from private is not acceptable)
- An NVQ Level 3 in Health and Social Care certificate from a UK college.
We are unable to offer sponsorship for this post.
Job Summary
The Senior HCA / Senior Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Professional.
The Senior HCA / Senior Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service within Acute hospital settings.
To achieve this, the Senior HCA/ Senior Healthcare Support Worker will:
- Competently perform the necessary aspects of care for patients
- Ensure effective delivery of clinical care is provided to patients and that an acceptable standard is maintained.
- Follow Trust policies and provide a safe and person-centred environment for the treatment of patients.
- Participate in personal and practice development activities to maintain standards of care.
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There will be a training programme to ensure that you are supported to deliver confidential high-quality care.
The post holder will work to ensure smooth running of a very busy clinic by:
- Ensuring that the clinic is managed efficiently and that any concerns are escalated appropriately.
- Supporting the management and processing of results to specific guidelines.
- Managing and reporting issues with reference to relevant policies and procedures.
- Cleaning and stocking the clinical area ensuring stock levels are maintained.
- Ensuring specimens are packed and transported to lab appropriately.
- Chaperoning patients during intimate examinations and providing aftercare for those who require it.
- Assisting clinicians in tasks and procedures.
- Clean, process & decontaminate scopes in line with local protocols & infection control policy.
- Taking blood (phlebotomy skills desirable but not essential as training will be provided)
- Supporting the delivery of asymptomatic infection screening.
- Providing microscopy (skills desirable but not essential as training will be provided)
Additional contact information
Michelle Franklin, Matron, michellefranklin@nhs.net for further information or to arrange an informal visit.
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Our People Are Our Greatest Asset
When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
For further details / informal visits contact:
- Name: Michelle Franklin
- Job title: Matron
- Email address: michellefranklin@nhs.net
- Telephone number: 07557938430
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