Central and North West London NHS Foundation Trust
Healthcare Support Worker
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Job Overview
AN EXCEPTIONAL PLACE TO WORK AND AN EXCEPTIONAL REWARD PACKAGE TO MATCH
JOIN OUR DEDICATED TEAM AT TOPAS OUR OLDER PEOPLES ASSESSMENT SERVICE/ACUTE ADULT SERVICES
Fixed Term positions available.
We are currently looking to recruit multiple highly motivated Healthcare Support Worker to join our expanding multi disciplinary team following investment and recent promotions.
INTERVIEWS WILL BE FACE TO FACE, PLEASE ONLY APPLY IF YOU CAN FULFILL THIS AS REMOTE INTERVIEWS CANNOT BE ACCOMODATED.
Main duties of the job
In your role as a Healthcare Support Worker, you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support.
We offer scope for personal and professional development within a friendly and supported environment. Experience in mental health is desirable but not essential.
You will need to be prepared to work rotational shift patterns to include early, late and night shifts as these are integral to this post.
Appointees are also signed up to our internal bank which offers competitive rates and weekly pay.
Visits to the unit are encouraged.
Please note that the use of AI is monitored and if used in your application must be declared*
Working for our organisation
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
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With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
Detailed Job Description And Main Responsibilities
- Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge.
- Assist patients with daily living skills, e.g. personal hygiene, dietary needs, fluid intake etc.
- Participate in the observation of patients as indicated in the observation and seclusion policy.
- Report verbally to the nurse in charge any changes of behaviour, mental state, physical state and the general wellbeing of patients within the ward environment. Use own initiative to provide a safe environment.
- Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Responsible for ensuring this activity is validated by a qualified nurse.
- Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist. Organise low key activities to meet identified patient need.
- Carry out escort duties to other departments and areas as indicated by the nurse in charge. Driving unit vehicle where application form indicates licence is held.
- Carry out other appropriate duties within personal capabilities, as specified by a senior e.g. recording temperature, pulse and respirations.
- Demonstrate the ability to organise and prioritise duties based on individuals presentation.
- To have an awareness of local Mental Health Service Provisions.
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Person specification
Qualification
Essential criteria
- Spoken and written English, to an appropriate standard to fulfil the job requirements.
- Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate).
Desirable criteria
- Relevant Level 3 qualification - eg. advanced apprenticeship, A-levels, T-levels, NVQ.
- Care Certificate – you will be supported to complete this within 3 months of starting if not achieved elsewhere.
Experience
Essential criteria
- Previous experience of working with a multidisciplinary team.
- Experience of working with the general public communicating with a range of different people.
- Previous experience of working in a fast-paced environment.
- Previous experience of working within a customer focused environment.
Desirable criteria
- Healthcare/NHS or similar experience in community or hospital settings.
- Volunteer sector.
- Experience in a caring role.
- Previous experience in mental health setting or working with adults suffering from mental health problems.
Skills And Abilities
Essential criteria
- Good Communication Skills.
- Ability to feedback accurate information.
- Ability to relate to individuals and groups.
- Good awareness of patient safety issues and reduction of risks and others.
Desirable criteria
- Basic knowledge and understanding of the Mental Health Act 1983.
Knowledge
Essential criteria
- Understand the need for confidentiality.
- Understands the importance and is willing and sensitive in assisting individuals with self care and care of the environment.
- Knowledge of mental health issues.
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