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Demant Group

Hearing Aid Audiologist - Edinburgh and West Borders

City of Edinburgh
£40k/yr
Posted 16 days ago
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Hearing Aid Audiologist – Edinburgh and West Borders

We are one of the UK’s leading expert providers of private hearing healthcare, specialising in delivering life-changing hearing solutions. We are seeking an HCPC Qualified Hearing Aid Audiologist to provide care to patients in their own homes across the Edinburgh and West Borders area.


About the Role

You will be required to:

  • Deliver premium customer care with a focus on sales.
  • Conduct comprehensive hearing assessments and prescribe the most appropriate hearing solutions.
  • Work within HCPC standards of performance, conduct, and ethics, and adhere to BSHAA codes of practice.
  • Maintain accurate audiograms and customer records via the Company’s Customer Management System (CMS).
  • Provide exceptional after-sales service, including timely resolution of service calls.
  • Stay up-to-date with HCPC CPD requirements.

You will have the support of a designated diary coordinator and a supportive management team. This is a permanent position working 37.5 hours per week (Monday–Friday, 9.00am–5.00pm), with flexible hours as required by business needs.

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Key Benefits

  • Competitive salary: £40,000 base with unlimited commission paid monthly.
  • Reward structure: Quarterly and annual bonuses available.
  • Generous car allowance: £5,328–£17,000 annually (based on performance/sales) or a company car option.
  • Private Health Insurance (post-qualifying period).
  • 25 days annual leave + bank holidays.
  • Employee Assistance Programme for personal and family support.
  • Family discounts for products and services.
  • Supportive, inclusive company culture with long-service awards.
  • IIP Gold accredited organisation, demonstrating exceptional employee development.

Requirements & Qualifications

  • HCPC (Health and Care Professions Council) registration.
  • Qualified Hearing Aid Dispenser (HAD) or currently pre-registered.
  • Member of BSHAA (British Society of Hearing Aid Audiologists) or commitment to join.
  • Current UK/EU work eligibility (Visa sponsorship not available).
  • Valid UK driving licence (essential for home visits).
  • Proficiency in IT systems, including audiometry equipment.
  • Strong time and workload management skills.

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About Us

Hidden Hearing, established in 1968, is dedicated to delivering the highest standard of hearing care. We check and assist over 100,000 people annually. Backed by Demant, a global hearing healthcare technology leader, we align to four core values:

  • Team player attitude
  • Building trust
  • Can-do mindset
  • Innovation

With 650+ UK colleagues, including 240 certified Hearing Aid Dispensers, we foster a family-like culture with open communication, long-term support, and continuous learning.

Investors in People Gold-accredited, we believe our colleagues are an integral part of making a real difference in people’s lives. Join us and fulfil your potential through growth opportunities, competitive rewards, and meaningful work.


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Skills

Hearing Assessments
Audiometry
Sales
Customer Care
Patient Record Management
Time Management
Job Management
Clinical Ethics

Location

City of Edinburgh, Scotland, United Kingdom

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