Gateshead Council
Hearing Technologies Technician
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Who We Are & What We Stand For
Do you want to use technology and specialist equipment to make a real difference to the lives of children and young people with hearing loss?
If that sounds like you, keep reading we might be the perfect match.
We're delighted that you're interested in working with us. You'll be joining a team dedicated to helping children and young people access learning, develop confidence and achieve their full potential.
At Gateshead Council, we pride ourselves on being ambitious, supportive and forward-thinking. We recognise and value the skills our employees bring and are committed to creating an environment where people can develop, thrive and make a meaningful impact.
Supporting children and young people to thrive
The Low Incidence Needs Team (LINT) is part of Gateshead Council's SEN Inclusion Service and provides specialist support for children and young people aged 0-25 with hearing, vision, multi-sensory impairment and physical and/or medical needs.
Working across homes, nurseries, schools and colleges, the team supports children and young people to overcome barriers and fully engage in education and everyday life.
As a Hearing Technologies Technician, you will play a key role in ensuring children and young people with hearing loss have access to reliable and effective hearing technology. Working alongside Teachers of the Deaf, families, educational settings and health professionals, you will help maximise the benefits of specialist equipment and support positive outcomes for children and young people across Gateshead.
What You'll Get To Do
In this role, you will:
- Maintain, test and troubleshoot a range of specialist hearing technologies used by children and young people with hearing loss.
- Support the use of hearing aids, cochlear implant accessories, bone-conduction devices and classroom sound-field systems.
- Diagnose equipment issues and carry out repairs, maintenance and routine servicing where appropriate.
- Provide practical advice and support to schools, families and educational settings on the effective use of specialist hearing technology.
- Deliver training and demonstrations to staff and stakeholders to promote confidence in the use and maintenance of equipment.
- Work closely with Teachers of the Deaf, educational settings, families and health professionals to minimise barriers to learning.
- Maintain accurate records relating to equipment, servicing, repairs and support provided.
- Contribute to the ongoing development of a high-quality service that improves outcomes for children and young people with hearing loss.
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What You'll Bring
You will bring:
- A British Sign Language (BSL) Level 1 qualification.
- A recognised Audiology Technician qualification, or a commitment to successfully complete the required training and achieve qualification as an Audiology Technician within two years of appointment.
- GCSEs (or equivalent qualifications) at Grade 5/C or above in English, Maths, Science and IT.
- Experience of supporting children and young people within an educational, health, social care or specialist support setting.
- The ability to communicate effectively with children and young people, parents and carers, teachers, school staff, audiology services and other professional stakeholders.
- Experience of using Microsoft Office applications, including Word, Excel and Outlook, to maintain accurate records, manage information and support service delivery.
- A full driving licence and access to a vehicle, or the ability to travel independently to multiple locations across Gateshead as required by the role.
What’s In It For You
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
- Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
- Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
- Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service).
- Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).
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Our commitment to you
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
How To Apply
You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.
As part of your application, you will be asked to provide a personal statement of no more than 500 words explaining why you are the best candidate for the role.
You should use the job advert and essential criteria (What you'll bring) to demonstrate how your skills, knowledge and experience meet the requirements of the position. Wherever possible, include relevant examples that highlight your suitability for the role.
If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.
Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
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