BUUK Infrastructure
Heat Operations Project Administrator
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Job Location: Cardiff
Additional Location Information:
Salary: Starting from £28,896
Contract type: Permanent
Posting End Date: 07/08/2026
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for a Heat Operations Project Administrator who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
Purpose of this Role
The Heat Operations Project Administrator supports the Heat Operations Project Manager in the delivery of heat network projects and internal change initiatives. This role involves maintaining accurate project documentation, coordinating updates from stakeholders, tracking actions and risks, and assisting with reporting to ensure projects are delivered on time and within scope. You will play a key role in supporting smooth communication between teams and ensuring processes are followed consistently throughout the project lifecycle.
Your Key Responsibilities Are
- Reporting to the Heat Operations Project Manager, you will provide day-to-day administrative and coordination support across a range of construction and business change projects.
- Play a vital role in maintaining accurate records, ensuring documentation is up to date and compliant, and supporting effective communication between internal teams and external partners.
- Supporting the Heat Operations Project Manager in the delivery of project and change initiatives by managing administrative tasks and maintaining structured documentation.
- Capturing and distributing accurate minutes and actions from meetings with internal and external stakeholders.
- Updating version-controlled project documentation, including registers for risks, actions, and opportunities.
- Populating and maintaining project status reports, ensuring key updates are recorded in a timely manner.
- Assisting with the processing of legal documents, such as contracts and NDAs, and tracking their progress.
- Raising and tracking purchase orders and invoices, ensuring they align with approved project spend.
- Coordinating the call-off of equipment and services from third-party suppliers as instructed by the Heat Operations Project Manager.
- Administering project folders and ensuring all documents are numbered, version-controlled, and stored in line with ISO 9001 standards.
- Assisting in the creation and maintenance of operational and performance reports.
- Support communication and collaboration between internal departments and external stakeholders.
- Providing general project coordination support to help ensure deadlines and deliverables are met.
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Qualifications
- A Level (grades A–C) or equivalent Level 3 qualification (e.g. BTEC, NVQ, or apprenticeship) in a relevant subject.
Experience/Knowledge
- Experience in a project support, coordination, or administrative role within a fast-paced environment.
- Confident in managing and maintaining structured project documentation and reporting.
- Experience working with internal teams and external stakeholders to support project delivery.
Abilities/Skills
- Strong administrative skills with high attention to detail and accuracy.
- Effective time management and the ability to prioritise tasks across multiple projects.
- Clear and professional communication skills, both written and verbal.
- Confident engaging with stakeholders across different teams and levels.
- Proficient in using Microsoft Office applications (e.g. Excel, Word, PowerPoint) for reporting, communication, and data management.
- Comfortable working with digital collaboration and document management tools such as Microsoft Teams and SharePoint.
Desirable
- Degree or higher-level qualification in a relevant field (e.g. Business Administration, Project Management) or equivalent experience.
- Foundation-level project management qualification (e.g. PRINCE2 Foundation, APM PFQ) or working towards certification.
- Experience supporting construction, engineering, utilities, or infrastructure-related projects.
- Familiarity with ISO 9001 standards and document control processes.
- Involvement in tracking project budgets, purchase orders, or invoices.
- Ability to interpret and summarise technical or project-specific information for reporting purposes.
- Familiarity with project management or workflow tools (e.g. MS Project).
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What Can You Expect From Us
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
- BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
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