Durham University is committed to equality diversity, inclusion and values

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.

As a University, equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive.

We welcome and encourage applications from members of groups who are under-represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk* next to it, it may be given additional weighting when your application is considered.

Your application should cover the following criteria.

Essential Criteria

Qualifications/Experience

1. Good basic education including GCSEs at least Grade C or level four (or equivalent) in English Language and Mathematics, with the ability to communicate effectively and perform routine numerical calculations.
2. C&G NVQ level 3 Plumbing and Heating or equivalent.
3. Minimum ACS Commercial gas qualifications COCNI, ICPN1, TPCP 1A.
4. Minimum ACS Domestic gas qualification CCN1.
5. Professional craftsperson with knowledge and expertise in buildings and estates services.
6. Experience of providing advice and guidance to a range of customers and colleagues.
7. Experience of implementing policies and procedures.
8. Full driving licence (with no more than six points).

Skills/Abilities/Knowledge

1. Good spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.
2. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems.
3. Regulatory, local and national professional knowledge and experience of compliance.
4. Industry and regulatory knowledge supported by relevant courses or certifications.
5. Knowledge and experience of health and safety issues such as risk assessments.
6. Experience of contributing to the delivery of Mechanical Engineering Services in residential, educational or commercial buildings, estates, services.
7. Ability to solve problems and decide on and plan appropriate solutions.
8. Ability to provide support for infrastructure projects e.g. building changes.
9. Committed to continuing professional development.
10. Ability to work collaboratively with other team members to ensure the delivery of high-quality services.
11. Ability to participate in networks to share and discuss good practice and exchange information.

Desirable Criteria

1. Additional ACS gas certification/qualifications.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria, we would also urge you to provide any relevant evidence. Please don’t forget to check if there are any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.

Submitting your application

We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails.

To be considered at the shortlisting stage, you are required to submit both of the following:

• A CV
• A supporting statement/covering letter, which shows evidence and examples of how you meet all the criteria within the Person Specification.

Contact details

If you would like to have a chat or ask any questions about the role, Michael Pallister, Maintenance Services Manager, michael.pallister@durham.ac.uk would be happy to speak to you.

Typical Role Requirements

Service Delivery

• Contribute to equality, diversity and inclusion and the University’s values.
• Ensure that the University’s procedures and values are always reflected in all aspects of the service and adapt ways of working where this is not evident.
• Provide specialist advice and make decisions to resolve problems relating to the services you are responsible for.
• Deliver infrastructure services and projects in collaboration with other staff and sometimes contractors across the University.
• Perform maintenance of mechanical engineering systems (heating, plumbing, ventilation etc), across the estate, including day-to-day repairs, planned maintenance and minor installation works.
• Undertake all gas works across the estate, appropriate to the grade and qualifications which may include but not be limited to:
  • Undertake all gas soundness and tightness testing in accordance with IGE/UP/1 & 1a
  • Undertaken installation of gas pipework in accordance IGEM/UP/2
  • Manage and maintain gas safety records of all gas works undertaken and issue certification, where appropriate.
• Build, test and apply any changes to equipment, facilities, technical and virtual architecture solutions.
• Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance.
• Provide the best possible service to staff, students and others who you work with by reviewing and make suggestions to improve the service.
• Collect, organise and record data and information accurately including asset registers and provide reports and information.
• Carry out specialist risk assessments and resolve incidents that require relevant expertise.

Planning and Organising

• Plan and organise your workload to deliver the role.
• Plan, manage and deliver assigned projects and activities e.g. building works in accordance with agreed objectives.
• Supervise the work