Payne's Heating & Plumbing Services Ltd.
Heating Supervisor
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Company Description
Payne's Heating & Plumbing Services Ltd. has been established since 1982 as a specialist in plumbing, heating, and system design, serving a broad and loyal client base with personal and professional service. Over the past five years, the company has expanded its expertise into renewable energy solutions, applying decades of experience to technologies such as geothermal, solar thermal, solar PV, and advanced heat pump systems.
Payne's provides full lifecycle services, including supply, design, installation, and maintenance, with strong engineering knowledge of how renewable systems integrate with existing heating and energy infrastructure. The company is technology-neutral, focusing on selecting the most suitable energy solutions for each project, whether conventional or renewable. Its Renewable Energy Centre, featuring working models of multiple sustainable technologies, is open to both industry professionals and the public.
Role Description
The Heating Supervisor is a full-time, on-site role based in SE London, responsible for overseeing day-to-day heating operations and supervising a team of heating engineers and plumbers. This role includes planning and coordinating installation, maintenance, and service work on conventional and renewable heating systems, ensuring projects are delivered safely, efficiently, and to high quality standards.
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Responsibilities include:
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- Conducting site assessments
- Allocating resources
- Monitoring progress
- Providing technical guidance on system design and integration
- Liaising with clients, handling queries
- Preparing basic reports or job documentation
- Supporting compliance with relevant regulations and industry best practices
- Contributing to continuous improvement, mentoring team members, and supporting training on new technologies and methods
Qualifications
- Strong technical expertise in domestic and commercial heating systems, including installation, maintenance, fault-finding, and system commissioning.
- Experience with renewable heating technologies (e.g., heat pumps, solar thermal, biomass) and understanding of integrating these with existing conventional systems.
- Proven supervisory or team leadership experience, including scheduling work, guiding technicians, and maintaining safety and quality standards on-site.
- Solid knowledge of relevant regulations, industry standards, and best practices for heating, plumbing, and energy systems, with a commitment to safe working practices.
- Effective communication and customer service skills, with the ability to explain technical concepts clearly to clients and colleagues.
- Strong organisational and problem-solving abilities, including attention to detail, prioritisation, and adaptability to changing site conditions.
- Relevant trade qualifications or certifications in heating and plumbing (e.g., NVQ, City & Guilds, Gas Safe registration, or equivalent), with ongoing professional development viewed positively.
- Full, clean driving licence and willingness to work on-site across the local area; prior experience in a similar supervisory role in heating or building services is highly advantageous.
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