• BTEC certificate in Engineering
• City and Guilds certificate in Engineering
• Professional membership of IMechE or IET
• Formal project management methodology
• People Management training
• A full and valid driving licence is essential

Experience and Knowledge

• Previous experience, involvement and understanding of rail vehicle heavy maintenance activities
• Previous project management experience
• Understanding of applicable health, safety and environmental standards and requirements
• Previous experience of production efficiency tools and techniques
• Understand ROSCO/TOC/FOC relationships
• Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001

Leadership Behaviors

• You give our people accountability and bring the best out of them
• You look beyond our own business for inspiration to share and integrate best practices
• You consult with others and build impactful networks
• You grow our people and their capabilities and find and develop Arriva’s next generation of talent
• You help people to see the link between what they do and customer satisfaction
• You inspire and motivate people to deliver great service
• You stay connected with our customers and stakeholders anticipating their needs and using their feedback to improve the customer experience
• You are future focussed shaping our business to be preferred by our customers
• You set challenging but realistic goals, and plan and monitor delivery of business results
• You are brave in challenging the status quo and remove barriers to success
• You ask questions and understand different perspectives in order to assess risk and make informed decisions
• You take personal responsibility for making Arriva’s business a success
• You innovate and take opportunities to improve and grow the business to deliver Arriva’s vision and strategy
• You take responsibility for making change happen to shape our future
• You understand the external influences on our business, the impact they can have and the opportunities available
• You use data to gain insights into our business and make informed decisions

Key Skills

• Ability to effectively communicate with internal and external stakeholders and display customer management skills
• Ability to lead a team of people and interface with Executive/Directors level
• Excellent people management skills
• Excellent IT skills with a working knowledge of Microsoft Office Suite and SAP
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
• Have an excellent attention to detail and organizational skills
• Prepared to work within various geographical areas

Training

• Fire safety
• Fire marshall
• Basic first aid
• Defibrillator training
• Ergonomics
• COSHH Awareness
• Safety in the workplace
• PTS
• Depot safety
• Accident / incident reporting
• Electricity awareness
• Working at heights
• PPE awareness and usage

Personal Qualities

• Excellent verbal and written communication skills, with strong analytical techniques
• Ability to influence people effectively in other departments and organizations
• Ability to establish and maintain good working relationships across the business hierarchy and all external stakeholders
• Ability to work under pressure and meet deadlines whilst maintaining a positive attitude
• Self-confident, decisive and resilient
• Professional in outlook and attitude
• Be adaptive to change
• Self-motivated and proactive
• To be helpful, innovative, informative to all staff, clients and stakeholders

Motivation and Expectations

• Act as a Role Model in establishing Arriva TrainCare vision and values
• Represent Arriva TrainCare in Arriva Group activities, and appropriate rail and transport industry events
• Undertake any other relevant training deemed necessary to enhance performance
• Take responsibility for own continuous professional development and have a desire for personal progression and improvement

SAFETY ROLE PROFILE

Safety Critical Post

Personal Track Safety Required

Key Safety and Environmental Responsibilities

• To take responsible care for the health and safety of yourself and others who may be affected by your acts or omissions at work.
• To co-operate with your employer and others in meeting statutory requirements.
• Not to interfere or misuse anything provided to protect your health, safety or welfare.
• To comply, with the relevant parts of the arrangements for health and safety.
• To support both the ATC Safety and Environmental Policies and encourage initiatives that will improve the Safety and environment standards of all relevant ATC Depots.

Safety Training, Competencies and Safety Publications

• Alcohol and Drugs Policy
• Diversity Training
• Risk Assessment
• Safety Critical Work Assessment.

Refer to Training section of job description for further information

Key Working Parameters

Category
Parameters for Role

• Out of hours attendance/exceptional duty/ travelling required
  Expected to travel to all relevant ATC Depot sites and Customers premises and stay overnight – if necessary

• On-Call responsibility
  Part of ATC’s On Call Managers rota.