Office Angels
Help desk Administrator
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Help Desk Administrator
Working Hours:
- Monday to Friday: 08:00 AM - 5:00 PM
- Fridays: Finish at 4:00 PM
Salary:
- Around £31,000 per annum
Location:
- Elephant and Castle
Benefits Package:
- Potential Christmas bonus
- Enjoy 20 days of annual leave plus 8 bank holidays
- Option to join the company pension scheme after probation period
London Bridge Office Angels are looking for a confident Help Desk Administrator to join a successful Cleaning Services company based near Elephant and Castle.
You will be joining a small but very friendly office. The ideal candidates will have previous Customer Service and Office Administration experience.
It would be beneficial if you can speak and understand either Spanish or Portuguese, however, this is not essential. They are looking for someone bright with a naturally outgoing personality.
What You'll Do:
- Be the first point of contact for client queries via calls and emails
- Create and verify job specs in collaboration with Managers and Directors, distributing them to clients on demand.
- Craft and send welcoming emails to new clients
- Assist in drafting and updating meeting reports for Managers, and share them with clients.
- Update and manage client databases
- Assist in processing new starters/applications and help maintain staff lists.
- Keep the portal updated with essential documents, training records, and toolbox talks.
- Coordinate bookings for overnight periods and specific works requiring permits
- Create periodic worksheets and planners and ensuring clients receive necessary documentation.
- Organise and book deliveries
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Who You Are:
- You can speak or understand Spanish or Portuguese - Beneficial but not essential
- You have excellent communication skills and a customer-first attitude.
- You thrive in a team-oriented environment and can work independently.
- You are detail-oriented and have strong organisational abilities to manage multiple tasks effectively.
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Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. By showcasing talents, skills, and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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