Heritage Information and Business Assistant - Modern Apprentice

Key Responsibilities of this role

• Log consultations/applications and associated work and damage cases on the inhouse workflow system – the Heritage Management System;
• Handling central Heritage Directorate internal and external enquiries by telephone, e-mail and mail;
• Provide a central booking service for all car hires, accommodation, travel tickets, conferences, meeting rooms and refreshments;
• Maintain the log and supplies of health and safety and other pool equipment;
• Monitor and replenish office consumables;
• Carry out financial transactions and purchasing for Directorate colleagues, e.g. using a corporate card or the in-house finance system - Fusion;
• Assist in testing system and website developments;
• Maintain desk instructions/guidance to ensure current practice is accurately reflected and understood;
• Undertake general functions in support of the Heritage Information, Recording and Business Service, and the Heritage Directorate more generally;
• Assist Heritage Directorate colleagues with ad hoc tasks and projects as required.

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to complete a cover letter which addresses:

1. Why you are interested in the post with Historic Environment Scotland
2. How you can meet each of the essential and desirable criteria (in up to 800 words), using examples of where you have used these skills in the past.

Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience. Please read our CV and Cover Letter Guidance [https://hescot.sharepoint.com/:b:/s/RecruitmentDocs/EWkBsi8gwCNMkbesjSxoLAEBjkPCqFEC6mIB2DsdwqiMFA?e=0W3mdR] first before completing, as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.

Essential Criteria:

• Good written skills with the ability to write in plain English
• Excellent communication skills, including the ability to interact with a wide range of people.
• Good organisation and planning skills and the ability to prioritise competing demands
• Basic knowledge of Microsoft Outlook, Word and Excel
• Good attention to detail/accuracy
• Ability to work quickly and accurately under pressure

Find out more about desirable skills and experience in our full job description [https://hescot.sharepoint.com/:w:/s/RecruitmentDocs/IQC2k8WKk44xQ7-ItV_wbbsPAU6ZbBzErv_re13xFp7L8XY?e=LpXMov].

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.

We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot [recruit@hes.scot] or call our Head Office at 0131 668 8600 and speak to a member of our People Team.

Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.

To submit your application online, please read our ‘How to Apply’ section followed by ‘Apply Now’ button to begin your application.