Rygor Group
HGV Technician
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HGV Technician
đ Rygor Auto, Kidderminster
đ° Basic ÂŁ37,000, OTE ÂŁ42,000 Overtime paid at time and a half
â° 40 hours (various shifts available)
đ§ Your Role
If you are looking to work with the UK's largest Mercedes-Benz commercial vehicle dealership, who has been announced as a Great Place to Work for three years running, look no further!
We are looking for an experienced and qualified HGV Technician to join our brilliant team at our Mercedes-Benz dealership in Kidderminster. As an HGV Technician, your role will be to keep our customersâ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.
Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and ongoing training.
â Role Level on the Rygor Career Journey Map: C1, Individual Contributor
Rygor is an official UK Best Workplace for Development, and we are committed to helping you achieve your goals, which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.
đ Whatâs it like to be part of Team Rygor?
"Happiest Workplace I have experienced. Amazing Support from all departments and you are never on your own. Great experienced team members always at hand with vast amount of knowledge and skills. Every day I learn something new within my job role from the Rygor Network." â Carly, Service Team Leader
đď¸ Day to day, you will be:
- Performing major and minor repairs to Mercedes-Benz trucks.
- Performing regular inspection and general preventive maintenance services.
- Maintaining inventory in the workshop and cleanliness from oil spills and dust.
- Working with repair teams to help diagnose and plan repairs for the vehicles.
- Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge.
- Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
- Carry out wheel alignment and tyre fitting.
- Complete customer documentation while working to agreed time scales.
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âď¸ Skills & Behaviours Required for this Role:
- Qualification: You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. Whatâs more, you will need the ability to identify worn & faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.
- Resilience: A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.
- Motivation: To ensure personal and team success, being motivated is essential and is a key part of your role and it is part of being a brilliant team player.
- Attention to Detail: Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.
- Time Management: Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.
đ Our Values & Behaviours
Weâre looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.
đ Rewarding
I am grateful. I am courageous. I am curious.
âď¸ Reliable
I am honest. I am attentive. I am trustworthy.
đ¤ Respectful
I am inclusive. I am resilient. I am kind.
đź Application & Interview Support
If you need support with your job application, we encourage you to explore our new Career Hubâa free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch, and practice example interviews to ensure youâre fully prepared to ace yours! You can access the site here.
Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you donât feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!
𼳠Benefits for you
- An extra day off for your Birthday
- Overtime opportunities paid at X 1.5 basic hourly rate
- Saturdays paid at overtime.
- 20 days of annual leave per year PLUS Bank Holidays
- Four times death in service benefit.
- Internal Mentorship programme
- Working for WhatVan?âs âVan Dealer of the Year 2026â.
- Working for Motor Traderâs âEmployer of the Yearâ.
- Working for an official Great Place to Workâ˘ď¸
- Working for a workplace which champions women.
- Awarded Armed Forces Covenant Silver Award (RLS)
- Working with our award-winning team â several of our team were recognized at the MT WIMT awards and we won silver at the internal communication and engagement awards for our new starter onboarding process.
- Auto-enrolment pension.
- Self-development journal
- Rygor Group Ranked 101 in SW Business Insiderâs Top 500 Companies
- Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy.
- Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
- Mental Health First Aiders.
- Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
- Annual appraisals programme and progression opportunities.
- Manufacturer training and access to our in-house training.
- Long service recognition and annual leave increase after 5 yearsâ service.
- Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited
- Branded uniform
- Charities of the Year programme, Army Sport sponsors and community engagement initiatives
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đ About Rygor Auto
We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.
Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in January 2023 and a new Mercedes-Benz passenger car site, which opened in Heathrow in the Spring of 2024.
We have multiple industry and network awards under our belt and provide exceptional customer service. Whatâs more, we are officially a Great Place to Workâ˘ď¸ three years on the run, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.
âIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iâve been looking for.â
Jessica, London
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