M Group
Hire Administrator
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Hire Administrator
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
What will you be doing?
As Hire Administrator, you will be responsible for the day-to-day administration of external plant and fleet hire activity, ensuring all hire transactions, supplier invoicing and system records are processed accurately and within agreed timescales. You will play a key role in maintaining accurate hire data, supporting supplier relationships and ensuring efficient financial control across the hire operation.
Working closely with the Hire Desk Manager, suppliers and internal stakeholders, you will support the delivery of an efficient and cost-effective hire service by ensuring systems are accurately maintained, invoices are reconciled and operational processes are completed in line with business requirements.
Key Responsibilities
- Manage external plant and fleet hire allocations, ensuring all hires are accurately recorded and maintained within company systems.
- Process external plant off-hires, ensuring all hire periods are correctly updated and closed.
- Complete goods receipt processes and open purchase orders to enable supplier billing.
- Confirm supplier deliveries and collections have been completed and update systems accordingly.
- Produce and distribute supplier invoice copies upon request.
- Carry out regular reconciliations between supplier reports and internal hire management systems for both fleet and plant assets.
- Investigate and resolve supplier invoice queries, ensuring prompt resolution and accurate records.
- Reconcile invoice data to ensure supplier charges align with actual hire activity.
- Review live hire reports to identify discrepancies and maintain system accuracy.
- Build and maintain positive working relationships with suppliers, customers and internal stakeholders.
- Demonstrate proficiency in all aspects of hire administration, data management and system usage.
- Support the wider Hire Desk team with administrative tasks and contribute to continuous process improvement initiatives.
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What You'll Bring
- Previous administration experience, ideally within a fleet, plant, logistics or hire environment.
- Strong numerical and analytical skills with experience of reconciliations and invoice validation.
- Excellent attention to detail and a commitment to maintaining accurate records.
- Experience using business systems and Microsoft Office applications, particularly Excel, Outlook and Word.
- Strong organisational skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent communication and interpersonal skills with the ability to build effective relationships with suppliers, customers and colleagues.
- Ability to investigate and resolve queries in a timely and professional manner.
- A proactive approach with a willingness to learn and continuously improve processes.
- A positive team-focused attitude with the ability to work independently when required.
What's in it for you?
- 25 days' annual leave plus statutory holidays.
- Discretionary annual bonus.
- Contributory Pension Scheme.
- Life Assurance.
- Access to our Employee Assistance Programme.
- Cycle to Work Scheme.
- Access to a wide range of discounts and special offers through our online rewards platform.
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In addition, this role offers;
- Private Healthcare
- 25 days annual leave plus bank holidays
- Recommend a friend - get rewarded for introducing people to us!
About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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