Mitie Cleaning & Hygiene Services
HMP Millsike - Case Admin
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Case Administrator
Salary: £ 28,046.52
About the Role
Mitie Care & Custody (C&C) aims to transform HMP Millsike into a place of restoration and rehabilitation, empowering prisoners to unlock their full potential and make meaningful changes in their lives. Our mission is to create a supportive, uplifting environment that ensures a deep sense of safety and respect, leading to a brighter future for all.
Job Objectives and Responsibilities
This role is based within the Offender Management Unit (OMU) at HMP Millsike. The OMU is responsible for all aspects of a prisoner's ‘case', including risk management, parole applications, and sentence planning. As a Case Administrator, you will provide administrative support within the OMU, working alongside both probation and prison colleagues.
- Provide administrative support within the OMU
- Liaise with internal and external agencies such as local courts, police, and probation
- Engage in continued learning and training
- Undertake transactional or administrative activities related to the Offender Management Unit and the broader goal of reducing reoffending
- Maintain accurate records and data in accordance with established standards and policies
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Person Specification
- Intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook
- Experience in updating central data systems
- Clear written communication skills
- Strong verbal and written communication abilities
- Positive problem-solving approach
- Excellent organizational skills
- Ability to work efficiently at a fast pace
- Willingness to engage in continuous learning and complete necessary training
- Adaptability to manage change and adjust working practices
- Capability to work effectively as part of a team
Additional Benefits
- Ongoing development and career progression opportunities
- Supportive and inclusive team environment
- Health and wellbeing support services
- 33 days annual leave (inclusive of Bank Holidays)
- Free onsite parking, including EV charging points
- Free access to onsite gym facilities
- Free meal during shifts from our subsidized staff canteen
- Eligibility for a Blue Light Discount Card
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Our Benefits
- Virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to high street discounts through our MiDeals platform
- Cycle-to-work scheme
- Life cover of up to four times your salary
- Enhanced pension contributions and a save-as-you-earn scheme
- Mitie Matching Share Plan
- Mitie Stars recognition program with cash prizes
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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