West Northamptonshire Council
Home Adaptations Case Worker
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Home Adaptations Officer
We are looking for a Home Adaptations Officer to support residents in accessing home adaptation grants and services that enable them to live safely and independently. You will assess applications, apply relevant legislation and Council policies, undertake financial assessments, and provide advice on available funding and support options.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our Benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council
What will you be doing?
- Acting as the main point of contact for applicants, you will guide customers throughout the process, from initial enquiry to completion of works, including conducting home visits, reviewing financial information and liaising with contractors.
- You will also oversee the tendering and payment process for adaptation works and maintain up-to-date knowledge of housing adaptations, legislation and best practice to ensure a high-quality service.
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About You
- You will have a strong understanding of the home adaptations framework, including the Housing Grants, Construction and Regeneration Act 1996, the Regulatory Reform (Housing Assistance) Order 2002, and the role of local authorities in delivering adaptation services.
- You will be confident in applying this legislation and guidance to support residents and deliver effective outcomes.
The successful candidate will have experience working within a home adaptations service and a thorough understanding of the full range of grant funding available for adaptation works.
You will play a key role in supporting residents through the adaptations process, ensuring funding is administered effectively and works are delivered to help people remain safe, independent and comfortable in their own homes.
About Us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
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Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
West Northants Council, where careers thrive.
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