Splendid Hospitality Group
Home Administrator
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Home Administrator
Department: Care
Employment Type: Permanent - Full Time
Location: Warnham Lodge - Care Home
Compensation: £14.93 / hour
Description
Imagine starting your day with a smile and a kind word that brightens someone’s day. As our Home Administrator you’ll do this as you’ll very much be the hub of the home. You’ll play a crucial role in managing administrative systems and processes to perfection to help our Registered Manager effectively run our care home. Whether you’re maintaining financial records and preparing reports or administering the Time & Attendance system and processing payroll and HR information - you’ll always have our residents wellbeing in mind above all else.
You’ll be part of a close-knit team that works together to make our home feel warm and our residents comfortable and safe. It’s not just about providing care it’s about creating moments of joy, dignity, and connection. You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too. Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.
What you will do in this Splendid role
- Deliver comprehensive administrative support to the Registered Manager, ensuring all tasks are handled efficiently and effectively
- Provide a friendly and helpful Reception to all visitors ensuring they receive a warm and friendly welcome
- Record enquiries and show arounds of the home for prospective families
- Prepare resident contracts
- Act as a seamless administrative link to our Head Office, facilitating smooth communication and coordination
- Prepare payroll and time and attendance data for monthly submissions
- Ensure resident and staffing compliance with all relevant regulations and standards at all times.
- Attend meetings and produce accurate notes and minutes
- Manage safe contents, petty cash, and resident fund accounts
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What makes you Splendid?
Experience of working in a busy administrative role is essential, preferably in a care home environment. You’ll need great Microsoft Office, time management, organisational and attention to detail skills. You’ll thrive here if you:
- Are patient, kind, and genuinely enjoy helping others
- Listen carefully, respond with empathy, and build trust with residents
- Stay calm under pressure and adapt to different situations
- Work well as part of a team but can also use your initiative
For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:
- Open - you welcome others warmly and listen with care
- Nimble - you adapt quickly, always ready to step in where needed
- Brilliant - you go above and beyond to make someone feel valued
- Honest - you’re genuine, trustworthy, and always put people first
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Bring your compassion, energy, and positivity - and together we’ll make every day splendid for our residents.
Benefits
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
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