Gold Care Homes
Home Manager
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Company Description
Gold Care Homes is a privately owned care group, established in 1999, with an established reputation for high-quality care and well-presented homes. The organization operates 26 care homes, offering residential, nursing, frail elderly, dementia, and short-term respite care. Its priority is to create a secure, relaxed, and homely environment where residents’ care, well-being, and comfort come first. Ongoing investment in facilities and a strong focus on recruiting, training, and retaining skilled staff support the delivery of consistent, premium-quality care. Management teams emphasize continuity of care and a supportive working culture for both residents and team members.
Role Description
This is a full-time, on-site Care Home Manager role based in Peterborough. The Care Home Manager will oversee the day-to-day operations of the home, ensuring safe, person-centered care and compliance with all relevant regulations and quality standards.
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Key responsibilities include:
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- Leading and supporting multidisciplinary teams
- Managing staffing levels and rotas
- Overseeing recruitment, onboarding, and ongoing staff development
- Monitoring clinical outcomes and care plans
- Managing budgets and resources
- Maintaining accurate records and reporting
- Building positive relationships with residents, families, external partners, and regulatory bodies
- Handling complaints and concerns professionally
- Driving continuous improvement in service delivery
Qualifications
- Demonstrated experience in care home or healthcare management, including oversight of residential, nursing, or dementia services.
- Strong leadership and people management skills, with the ability to motivate, coach, and develop diverse teams.
- Sound understanding of regulatory frameworks, quality standards, and safeguarding principles within the care sector.
- Proficiency in care planning, risk assessment, and documentation, with strong attention to detail and organizational skills.
- Effective communication and relationship-building skills with residents, families, colleagues, and external stakeholders.
- Experience in budget management, resource planning, and basic financial reporting within a care setting.
- Relevant health or social care qualification (e.g., NVQ/QCF Level 5 in Health and Social Care or equivalent) is highly desirable.
- Previous experience in elderly and dementia care and familiarity with best practice in person-centered care is an advantage.
- Ability to work flexibly, respond calmly to emergencies, and make sound decisions under pressure.
- Right to work in the UK and willingness to undergo all required background and reference checks.
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