Specsavers
Home Visits Optical Assistant/Trainee Optical Assistant
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Are you an experienced Optical Assistant or a retail professional with a passion for customer care, looking for the next step? Would you love a role where you can make a difference to people's lives - all while enjoying your weekends off?
If so, this could be the perfect opportunity for you.
The Team
Specsavers Home Visits Stoke are seeking a highly motivated, friendly, and reliable Optical/ Retail Assistant to join our growing domiciliary team.
As a Home Visits Optical Assistant, you’ll be visiting patients in their own homes, supporting the delivery of a high-quality, professional optical service to those who are unable to visit stores. This is a rewarding and varied role and is ideal for someone who enjoys building relationships and delivering outstanding customer service. We are a small team, who support and encourage each other every day.
What You’ll Be Doing
- Supporting patients through their eye care journey in their own homes
- Delivering excellent customer service and compassionate care
- Assisting with frame selection and dispensing (full training provided if needed)
- Working closely with a small, supportive team
- Travelling across Stoke, Crewe, Stafford, and surrounding areas
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What We’re Looking For
We welcome applicants from both optical and retail backgrounds.
You’ll ideally have:
- Experience in optics OR a strong retail/customer service background
- A passion for helping people and delivering exceptional service
- Great communication and relationship-building skills
- A positive, team-focused attitude
- Due to the needs of our business, we are keen to speak with candidates who live in WS11 or ST postcode areas
- A full UK driving licence is essential
What is in it for you?
- Working Hours: Monday to Friday - no weekends - 8.30am to 5.30pm - 40 hours per week
- No Bank Holidays
- Salary: Starting salary is £26,853 per annum
- Career progression - Clear pathway into management, full support for Dispensing Optician Qualification. We are a business that values long term growth and internal progression
- Company car or car allowance of £3,000 per annum (conditions apply)
- Monthly bonus on top of your salary, meeting your targets you could earn £85-£500 a month with uncapped potential for high performers. Your performance matters - and it pays off
- 28 leave days (20 days annual leave plus 8 Bank Holidays & 1 extra day for Birthday)
- All Great Place To Work benefits apply
- Access to Specsavers Perks
- Specsavers perks - discounts on high street retailers
- Employee eye and ear care discounts
- Contributory pension
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