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Home - Support Worker
Location: Holywell, Flintshire | 37 hours a week
Different days each week - Monday - Sunday, Three 12 hour shifts.
This role matters because compassionate, reliable support underpins safe, dignified care for people who rely on community and housing services. As a Support Worker based in Holywell you will make a practical difference each day by helping people live as independently and well as possible.
Purpose of the Role
The purpose of this role is to provide day-to-day care and practical support to residents and service users in a community or housing setting. You will work with colleagues to deliver person-centred support, follow care plans, maintain safety and promote wellbeing.
Key Responsibilities
- Deliver personalised support and assistance with daily living tasks according to care plans.
- Support medication administration where required and in line with local procedures.
- Observe, record and report changes in a service user’s condition, behaviour or needs.
- Promote independence, dignity and choice for service users in all interactions.
- Work collaboratively with colleagues, visiting professionals and family members to coordinate care.
- Maintain accurate and confidential records and complete required documentation.
- Follow safeguarding procedures and contribute to a safe, clean environment.
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Essential Skills and Experience
- Experience of working in health, nursing or social care settings, or demonstrable transferable experience.
- Practical caring skills and the ability to support people with personal care and daily tasks.
- Good communication skills and an ability to build rapport with service users and colleagues.
- Basic record-keeping and observational skills to report changes accurately.
- Ability to follow care plans, policies and safeguarding procedures.
- Right to work in the UK and willingness to work rota patterns typical for care roles.
Desirable Skills and Experience
- Previous experience in supported housing or community care services.
- Training in medication administration, moving and handling, or positive behaviour support.
- Full driving licence and access to a vehicle where the role requires travel between sites.
- Experience working with people with long-term health conditions, mental health needs, or learning disabilities.
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Qualifications
- Relevant vocational qualifications such as NVQ/SVQ/City & Guilds in Health and Social Care are desirable where the role requires them.
- Mandatory checks typical for this sector (for example, criminal record checks) will be required where applicable.
What ClwydAlyn Offers
Salary: £27,020 per Annum
The organisation typically offers a competitive benefits package for this type of role, which may include access to training and professional development, pension scheme membership, paid leave and staff support programmes. You can expect on-the-job training, opportunities to develop your skills in health and social care, and a supportive team environment.
Working Pattern
- Employment: Full-time
- Type: Permanent
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