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North Kensington Law Centre

Homelessness Immigration Project Support Officer and Coordinator

London
£32k/yr
Posted about 21 hours ago
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Job Title: Homelessness Immigration Project Support Officer and Coordinator

Contract

  • Type: Fixed term contract until March 2027, with possibility of continuation subject to funding.
  • Hours: Full-time, 35 hours per week
  • Salary: £32,000 per annum

Line Manager

  • Reporting to Supervising Solicitor and Director

Location

  • Baseline Studios, Whitchurch Road, London W11 4AT, with limited remote working

NKLC Background

North Kensington Law Centre opened its doors in 1970 as the first Law Centre in the country, pioneering a community-based legal service which promotes rights and equality of opportunity. We are approaching 55 years of providing legal services to the communities of RBKC and beyond, with a strong history of fighting for justice on behalf of people from disadvantaged and vulnerable communities. Our current areas of work are employment, housing, immigration, and welfare benefits. In immigration, we hold a Legal Aid Agency (LAA) contract and undertake some privately funded work for matters which are out of scope for Legal Aid.

The Role

North Kensington Law Centre is the lead organisation for a London Homelessness Immigration Project funded through London Councils. We are working in partnership with Ealing Law Centre and with supporting organisations across the Northwest London sub-region, including local authorities, homelessness services, outreach teams, and voluntary sector organisations. The Homelessness Immigration Project Support Officer and Coordinator will provide both client facing immigration support and day-to-day coordination of the project. The post holder will help ensure that non-UK nationals who are rough sleeping, homeless, or destitute are identified, triaged, referred, and supported to access immigration advice and representation in a timely and safe manner. The role requires a combination of immigration casework support, outreach engagement, referral pathway management, partner liaison, monitoring, and administrative coordination. The post holder will work closely with the Supervising Solicitor, Director, project partners, and frontline referral organisations to maintain high-quality delivery, compliance, and outcomes for vulnerable clients.

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Overall Purpose of the Post

  • Provide high-quality project support and coordination across immigration, asylum, nationality, and related support issues affecting non-UK nationals who are rough sleeping, homeless, or destitute.
  • Coordinate the project referral pathway, including initial screening, triage, appointment booking, partner communication, and follow-up actions.
  • Support immigration advice and representation under appropriate supervision and within the post holder's accreditation, competence, and regulatory permissions.
  • Travel between NKLC offices, outreach posts, drop-in locations, partner sites, and other community settings as required.
  • Work with vulnerable clients in a respectful, trauma-informed, culturally competent, and safeguarding-aware manner.
  • Support the Law Centre to meet project targets, funding requirements, reporting obligations, and compliance standards, including LAA, LexCel, IAA, and internal casework procedures.
  • Contribute to income generation and sustainability through appropriate Legal Aid Agency matter starts, billing support, and identification of eligible casework under the LAA contract and other funding streams.

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Please visit our website to see the full job description and how to apply: www.nklc.org.uk

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Skills

Immigration Casework
Project Coordination
Client Triage
Outreach Engagement
Referral Pathway Management
Partner Liaison
Trauma-Informed Care
Safeguarding
Case Management
Administrative Coordination
Compliance Monitoring
Legal Aid Agency Procedures

Location

London, England, United Kingdom

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