Leicester City Council
Homelessness Services Premises Officer
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Reference: REQ7818
Description:
Full Time / 37 Hours Per Week / Permanent
Make a difference every day. Help create a safe place to call home.
We are looking for a dedicated and hands-on Premises Officer to join our hostel team based at the Dawn Centre. This is a varied and rewarding role where no two days are the same.
As the Premises Officer, you’ll play a vital part in ensuring our hostel provides a safe, clean, welcoming and well-maintained environment for people experiencing homelessness. From overseeing domestic services and supporting staff, to maintaining high standards of health and safety, you'll help create a place where residents can feel secure and supported as they rebuild their lives.
This is a full-time, permanent position working 37 hours per week, Monday to Friday. As this is a building-based role, hybrid working is not an option, therefore you’ll need to be willing to work from the Dawn Centre every day.
What You'll Be Doing
- Take ownership of the day-to-day operation of the hostel’s building and domestic services.
- Lead and support a team of domestic staff, ensuring the building, grounds, and communal areas are kept clean, safe, and well maintained at all times.
- Carry out regular health and safety checks, including fire safety and hygiene inspections, and support management with Building Responsible Officer (BRO) responsibilities.
- Coordinate and carry out minor repairs, report maintenance issues, and manage stock levels, including ordering supplies as required.
- Oversee laundry services, maintain adequate supplies, and prepare and serve meals where needed.
- Respond to emergency cleaning situations and work proactively to maintain a safe environment for both residents and staff.
- Work closely with colleagues and partner agencies to support the smooth running of the service.
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About You
We’re looking for someone who is practical, organised, and confident working on their own initiative, with the ability to take a hands-on approach to day-to-day tasks. The ideal candidate will bring experience from a facilities, maintenance, domestic services, or similar setting, alongside the confidence to supervise and support staff effectively.
We’re particularly keen to find someone who takes pride in maintaining high standards of cleanliness, safety, and customer service, and who understands the importance of creating a safe and welcoming environment for all. Just as importantly, you’ll be compassionate and empathetic, with a genuine understanding of the challenges faced by people experiencing homelessness.
This role also requires a resilient and adaptable individual who can remain calm under pressure, manage competing demands, and respond positively in a fast-paced and sometimes challenging environment.
This is a fantastic opportunity for someone who is proactive, dependable, and passionate about making a real difference.
Why Join Us?
This is more than a facilities role. It's an opportunity to contribute directly to a service that supports some of the most vulnerable people in our community.
In Return, We Offer
- A rewarding role with real social impact.
- Training and development opportunities.
- Local Government Pension Scheme.
- Generous annual leave entitlement.
- A supportive team environment.
- The opportunity to make a positive difference every day.
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If you're passionate about creating safe and welcoming environments and want to be part of a service that changes lives, we'd love to hear from you.
What We Can Offer You
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme, and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.
Join Us
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome, and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.
If you’d like to have a chat before applying, feel free to contact Lee Elliot at lee.elliot@leicester.gov.uk
Region: Central
Location: Dawn Centre
Salary: GBP32,061 - GBP34,434 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): GBP46,953
Contractual hours: 37
Basis: Full time
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