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Homeownership Services Administrator, NEWLON HOUSING TRUST

London
£35k/yr
Posted about 4 hours ago
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Contract: Full-time, permanent

Salary: £34,975 per annum plus opportunity to earn up to 5% performance related bonus

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our team.

About the Role

As part of our Homeownership Services team your duties will be focused on a variety of leasehold sales transactions whilst forming good working relationships with external agencies including managing agents, solicitors, surveyors and lenders. You will be required to participate in all sales activities and events as and when required.

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Key Requirements

  • A self-starter, you will feel confident working on your own initiative and have the ability to plan and organise your own workload, as well as working as a key member of the team.
  • You will also provide support to colleagues in this small but very busy team and have experience in a customer focused environment with excellent telephone and written communication skills.
  • With proven customer service experience in a busy working environment, you will be able to deal effectively and efficiently with members of the public both via verbal and written communication.
  • Some knowledge of property sales and housing legislation is essential, along with good administration and IT skills with the ability to manage a large and varied workload.

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Benefits

  • 27 days holiday
  • A non-contributory pension
  • Excellent benefits
  • A flexi scheme
  • Working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale

Application Process

For further information and details of how to apply, please visit our website via the apply button.

Important Dates

  • Closing date is 23:59 on Tuesday 8 September 2026
  • Interviews will be held at the Newlon Head Office on Thursday 17 September 2026

Equal Opportunities

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.

Note

No agencies please.

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Skills

Leasehold sales transactions
Customer service
Organizational skills
Written communication
Verbal communication
IT skills
Property sales knowledge
Housing legislation knowledge
Workload management
Stakeholder management

Location

London, England, United Kingdom

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