Berkshire Healthcare NHS Foundation Trust
Hospital Discharge Team – Discharge Facilitator
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Join our Hospital Discharge Team based at Royal Berkshire Hospital and play a vital role in helping patients move safely and smoothly from hospital to the next stage of their care. As a Discharge Facilitator, you will work alongside hospital and community partners to coordinate timely discharges and improve patient flow across the system.
We are looking for a proactive and organised individual with excellent communication, relationship-building, and problem-solving skills. You will thrive in a fast-paced environment, confidently manage competing priorities, and work autonomously to overcome barriers to discharge while maintaining high standards of patient care and safety.
This is a rewarding opportunity to make a real difference to patient outcomes, work across organisational boundaries, and contribute to continual innovative Quality Improvement initiatives that support people to recover in the most appropriate setting.
About the Role
This is a fixed term role for 12 months. External secondments will be considered with the approval of the substantive employer. This role is based at Royal Berkshire Hospital; the Discharge Facilitator will support patients through the transition from hospital care to the next stage of their recovery or ongoing support. The role involves working closely with clinical teams, discharge colleagues and community partners to coordinate arrangements for patients who are ready to leave hospital, ensuring plans are progressed efficiently and in line with service standards. The post holder will monitor discharge activity, facilitate effective communication with system partners, and ensure all relevant information is accurately recorded including maintaining an up-to-date Discharge Ready List and providing performance reports.
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The successful candidate will take a proactive approach to overcoming delays, coordinating actions across multiple agencies and helping to ensure patients receive the right support in the most appropriate setting. Working independently and as part of a wider multidisciplinary team, they will balance competing priorities, respond to changing operational pressures and contribute to service Quality Improvement initiatives aimed at enhancing patient flow across the health and care system. The role includes participation in Saturday working as part of the service rota.
About Berkshire Healthcare
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
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Our Values At Berkshire Healthcare Are
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Benefits of Working for Us
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Contact Information
For further details / informal visits contact:
- Name: Annette Emery
- Job title: Senior Discharge Facilitator
- Email address: Annette.emery@berkshire.nhs.uk
- Telephone number: 01189047150
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