Repton School
HOSPITALITY AND RETAIL TEAM MEMBER
Repton CP
Posted about 7 hours ago
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Main Responsibilities
- Create a warm and welcoming environment for our pupils, parents, staff, and visitors
- Ensure that all requests and queries are responded to promptly and effectively and an exceptional service is always delivered
- Familiarise yourself with the product range available to answer any questions that customers may have
- Ensure an efficient and safe delivery of all food and beverage orders in line with expectations ensuring an exceptional level of service is always maintained
- Set up and clear down areas of responsibility in a timely manner
- Act as an ambassador for the department when dealing with a customer complaint and ensure they are escalated in the correct manner to ensure a speedy resolution
- Assist the Chef with the preparation, cooking, and service of food, ensuring the cleanliness of the kitchen is always maintained to a high level
- Ensure compliance with the agreed health and safety policy and the completion of daily due diligence diary, adhering to COSHH regulations regarding food, equipment, materials, and general safety.
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