Steele Charles Ltd
Hospitality IT Project Manager
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Steele Charles Ltd is partnering with a fast-growing international food and retail group to recruit an experienced IT Project Manager for a 12-month fixed-term contract.
This is an exciting opportunity to join a highly successful, multi-site business undergoing significant digital transformation following international investment and continued expansion across the UK and Europe.
We’re looking for a commercially minded Project Manager with strong implementation experience to lead the roll-out of several key business systems, including:
- EPOS
- CRM & Loyalty platforms
- HR systems
This role is focused on project delivery, stakeholder engagement, and implementation rather than hands-on technical expertise. The successful candidate will work closely with operational and commercial teams to ensure successful adoption and delivery across the business.
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Candidates with experience delivering projects within hospitality, retail, leisure, or other customer-facing multi-site environments with EPOS systems are highly desirable.
Reporting directly to the Head of IT for the EU, you will play a key role in coordinating cross-functional projects, managing timelines, and ensuring successful delivery across multiple workstreams.
Key responsibilities:
- Lead the implementation of new business systems across multiple sites
- Manage project plans, milestones, risks, and dependencies
- Coordinate internal and external stakeholders across Technology, Operations, HR, and Marketing
- Facilitate project meetings and implementation workshops
- Support business change and user adoption initiatives
- Ensure projects are delivered on time and within scope
- Provide clear project reporting, governance, and progress updates
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What’s on offer:
- Hybrid working
- Annual bonus opportunity
- Pension & healthcare benefits
- Retail, gym & lifestyle discounts
- Excellent career development opportunities
- Collaborative, fast-paced environment within a growing international business
If you’re an experienced Project Manager or Implementation Specialist looking to lead business-critical transformation projects within a dynamic organisation, we’d love to hear from you.
Apply directly or contact Steele Charles Ltd for a confidential conversation.
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